Feeds

Amazon cloud still on fritz after 36 hours

'All hands on deck'

3 Big data security analytics techniques

Amazon's cloud is still on the fritz, a day and a half after the company first reported connection problems, latency issues, and increased error rates across the service. But on Friday morning, the company said that full service should be restored for a "majority" of users by the afternoon Pacific time.

"We continue to see progress in recovering volumes, and have heard many additional customers confirm that they're recovering. Our current estimate is that the majority of volumes will be recovered over the next 5 to 6 hours," the company said in a post to its Amazon Web Services status page.

In some cases, Amazon said, it will take longer to restore data. With these volumes, the company is having to restore backups it made to its own S3 online storage service on Thursday.

The problems began in the early hours of Thursday morning Pacific time. At 1:41 am, Amazon said on its status page that it was investigating connectivity issues with its EC2 (Elastic Compute Cloud) service, which provides on-demand access to processing power via the web. The outage brought down several websites that run atop the service, including Quora, Sencha, Reddit, and FourSquare.

The outage also affected Amazon's Elastic Block Store, Relational Database Service, and Elastic Beanstalk services. And according to one post from the company, it all began with a "networking event" that triggered a large amount of re-mirroring of EBS volumes in the "East region" of Amazon Web Services. Amazon divides its so-called infrastructure cloud service into multiple geographic regions, and it guarantees 99.95 per cent availability within each region.

Some regions, including the East region, are divided into multiple "availability zones". For years, Amazon has said that these zones are "insulated" from each other's failures. But yesterday's outage spread across zones in the East region. Amazon has never said how these zones are designed. It's unclear whether they're locations in separate data centers or not.

"We can assure you that all-hands are on deck to recover as quickly as possible," the company said late last night. ®

Update

Amazon has now said that a majority of volumes have indeed been restored. "These volumes were recovered by ~1:30pm PDT," the company said at 2:15pm Pacific time. "We mentioned that a 'smaller number of volumes will require a more time consuming process to recover, and we anticipate that those will take longer to recover.' We're now starting to work on those.'"

SANS - Survey on application security programs

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Kingston DataTraveler MicroDuo: Turn your phone into a 72GB beast
USB-usiness in the front, micro-USB party in the back
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
BOFH: Oh DO tell us what you think. *CLICK*
$%%&amp Oh dear, we've been cut *CLICK* Well hello *CLICK* You're breaking up...
Just what could be inside Dropbox's new 'Home For Life'?
Biz apps, messaging, photos, email, more storage – sorry, did you think there would be cake?
IT bods: How long does it take YOU to train up on new tech?
I'll leave my arrays to do the hard work, if you don't mind
Amazon reveals its Google-killing 'R3' server instances
A mega-memory instance that never forgets
Cisco reps flog Whiptail's Invicta arrays against EMC and Pure
Storage reseller report reveals who's selling what
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.