Feeds

1000s of websites vanish as TalkTalk lets domain slip

Butterfingers

The next step in data security

Updated TalkTalk has apparently let the ukgateway.net domain slip from its DNS servers, knocking thousands of small business and clubs off the internet.

The problem emerged on Thursday when sites using the ukgateway.net domain started disappearing, and now the entire domain has vanished leaving the sites orphaned and untraceable, while those who phone technical support are reportedly being told their routers might be faulty.

UK Gateway, the original owner of the domain, was bought up by Tiscali about a decade ago, and Tiscali was in turn acquired by TalkTalk in May 2009. Thousands of small businesses, clubs and personal pages are still hosted on sites within the ukgateway.net domain, and have thus fallen off the internet.

That means that, beyond the Google Cache, there's no trace of Fly Electric (everything you wanted to know about Glow or IC power flyers), David Element's Wildlife Pages (wildlife photographs accompanied by informative text and full species indexes) and the campaign for the restoration of All Saints Leighton Buzzard (arguably the finest parish church in Bedfordshire) amongst others.

Those sites probably haven't gone altogether, but without the Domain Name Server entries which turn written addresses into IP numbers they are inaccessible to those who don't happen to know the dotted-quad for such useful resources as the "directory of choirs, orchestras, chamber ensembles, opera groups, and bands in Cleveland".

Hopefully the outage is temporary; TalkTalk hasn't yet responded to our enquiries. ®

Update: TalkTalk tells us that as of 16.30 on Friday afternoon the problem has been fixed, and so it seems. Quite what went wrong and what's to stop it happening again we don't yet know.

Security and trust: The backbone of doing business over the internet

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Israeli spies rebel over mass-snooping on innocent Palestinians
'Disciplinary treatment will be sharp and clear' vow spy-chiefs
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.