Feeds

1000s of websites vanish as TalkTalk lets domain slip

Butterfingers

The essential guide to IT transformation

Updated TalkTalk has apparently let the ukgateway.net domain slip from its DNS servers, knocking thousands of small business and clubs off the internet.

The problem emerged on Thursday when sites using the ukgateway.net domain started disappearing, and now the entire domain has vanished leaving the sites orphaned and untraceable, while those who phone technical support are reportedly being told their routers might be faulty.

UK Gateway, the original owner of the domain, was bought up by Tiscali about a decade ago, and Tiscali was in turn acquired by TalkTalk in May 2009. Thousands of small businesses, clubs and personal pages are still hosted on sites within the ukgateway.net domain, and have thus fallen off the internet.

That means that, beyond the Google Cache, there's no trace of Fly Electric (everything you wanted to know about Glow or IC power flyers), David Element's Wildlife Pages (wildlife photographs accompanied by informative text and full species indexes) and the campaign for the restoration of All Saints Leighton Buzzard (arguably the finest parish church in Bedfordshire) amongst others.

Those sites probably haven't gone altogether, but without the Domain Name Server entries which turn written addresses into IP numbers they are inaccessible to those who don't happen to know the dotted-quad for such useful resources as the "directory of choirs, orchestras, chamber ensembles, opera groups, and bands in Cleveland".

Hopefully the outage is temporary; TalkTalk hasn't yet responded to our enquiries. ®

Update: TalkTalk tells us that as of 16.30 on Friday afternoon the problem has been fixed, and so it seems. Quite what went wrong and what's to stop it happening again we don't yet know.

Boost IT visibility and business value

More from The Register

next story
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.