Feeds

Verizon iPad 2s suffer 3G blindness

Searching? Roaming? Rebooting? Cursing

Business security measures using SSL

Updated Owners of Verizon's iPad 2 are complaining on Apple's support forum that their fondleslabs are having problems connecting to Verizon's CDMA 3G network.

Last Saturday, a user with the handle of nixxon2000 began a thread on Apple's iPad discussion board saying that he or she was unable to get a 3G connection. Since that initial posting, 83 other users (and counting) have chimed in, prompting nearly 13,500 page views.

The problem manifests itself in two ways: either by simply not connecting to the Verizon network, and instead displaying "Searching..." at the top of the display, or by displaying "Roaming..."

Poster nixxon2000 reports having spent two hours at an Apple retail-store Genius Bar trying to get to the root of the problem, only to discover that "They have no idea why its doing that."

Another poster, Dambuilder, reported that after navigating up Verizon's support ladder, he or she was told that "the constant roaming indication is a bug that they presently have no solution for."

Other users, including some at iPadForum, have reported successful reconnections after rebooting, while others have not found relief using that method.

Yet another poster, ethynol, solved the Roaming problem "after 2 calls to Verizon and hours on the phone." Apparently that annoyance is related to Verizon's Preferred Roaming List (PRL) database, and can be fixed by deleting all content and settings, then restoring and syncing.

These problems have surfaced (thanks, Cnet) just days after Verizon's execs were no doubt feeling smugly satisfied at the news that the research firm ChangeWave had released a survery that determined that AT&T's iPhone 4 dropped over two-and-a-half times as many calls as Verizon's iPhone 4.

The expansion of iOS devices – both iPhone 4s and iPad 2s – to the Verizon network was heralded by Apple-product fanciers as a welcome development, seeing as how AT&T has been roundly excoriated for its inability to support the data-hungry hordes of iOS users.

With the Verizon iPad 2 now displaying connection problems, however, that excitement may become a bit muted – even though at this point it has not been determined if the Searching problem is caused by Verizon's network or by Apple's iPad 2. No matter – in the consumer-electronics biz, perception is reality.

Although, as one commenter to a Business Insider story about these very problems put it: "Cmon, folks surely you can find a way to make this at&t's fault. Your just not trying hard enough." ®

Update

Friday afternoon, Apple acknowledged the Verizon iPad 2's 3G problems, telling All Things Digital: "We are aware that a small number of iPad 2 customers have experienced connectivity issues with the Verizon 3G network and we are investigating it.”

Secure remote control for conventional and virtual desktops

More from The Register

next story
Oi, Tim Cook. Apple Watch. I DARE you to tell me, IN PERSON, that it's secure
State attorney demands Apple CEO bows the knee to him
4K-ing excellent TV is on its way ... in its own sweet time, natch
For decades Hollywood actually binned its 4K files. Doh!
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
DARPA-backed jetpack prototype built to make soldiers run faster
4 Minute Mile project hatched to speed up tired troops
Hey, Mac fanbois. HGST wants you drooling over its HUGE desktop RACK
What vast digital media repository could possibly need 64 TERABYTES?
Apple Pay is a tidy payday for Apple with 0.15% cut, sources say
Cupertino slurps 15 cents from every $100 purchase
Apple's ONE LESS THING: the iPod Classic disappears
RIP 2001 – 2014. MP3 player beloved of millions. Killed by cloud
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.