Feeds

Verizon iPad 2s suffer 3G blindness

Searching? Roaming? Rebooting? Cursing

Build a business case: developing custom apps

Updated Owners of Verizon's iPad 2 are complaining on Apple's support forum that their fondleslabs are having problems connecting to Verizon's CDMA 3G network.

Last Saturday, a user with the handle of nixxon2000 began a thread on Apple's iPad discussion board saying that he or she was unable to get a 3G connection. Since that initial posting, 83 other users (and counting) have chimed in, prompting nearly 13,500 page views.

The problem manifests itself in two ways: either by simply not connecting to the Verizon network, and instead displaying "Searching..." at the top of the display, or by displaying "Roaming..."

Poster nixxon2000 reports having spent two hours at an Apple retail-store Genius Bar trying to get to the root of the problem, only to discover that "They have no idea why its doing that."

Another poster, Dambuilder, reported that after navigating up Verizon's support ladder, he or she was told that "the constant roaming indication is a bug that they presently have no solution for."

Other users, including some at iPadForum, have reported successful reconnections after rebooting, while others have not found relief using that method.

Yet another poster, ethynol, solved the Roaming problem "after 2 calls to Verizon and hours on the phone." Apparently that annoyance is related to Verizon's Preferred Roaming List (PRL) database, and can be fixed by deleting all content and settings, then restoring and syncing.

These problems have surfaced (thanks, Cnet) just days after Verizon's execs were no doubt feeling smugly satisfied at the news that the research firm ChangeWave had released a survery that determined that AT&T's iPhone 4 dropped over two-and-a-half times as many calls as Verizon's iPhone 4.

The expansion of iOS devices – both iPhone 4s and iPad 2s – to the Verizon network was heralded by Apple-product fanciers as a welcome development, seeing as how AT&T has been roundly excoriated for its inability to support the data-hungry hordes of iOS users.

With the Verizon iPad 2 now displaying connection problems, however, that excitement may become a bit muted – even though at this point it has not been determined if the Searching problem is caused by Verizon's network or by Apple's iPad 2. No matter – in the consumer-electronics biz, perception is reality.

Although, as one commenter to a Business Insider story about these very problems put it: "Cmon, folks surely you can find a way to make this at&t's fault. Your just not trying hard enough." ®

Update

Friday afternoon, Apple acknowledged the Verizon iPad 2's 3G problems, telling All Things Digital: "We are aware that a small number of iPad 2 customers have experienced connectivity issues with the Verizon 3G network and we are investigating it.”

Build a business case: developing custom apps

More from The Register

next story
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
The agony and ecstasy of SteamOS: WHERE ARE MY GAMES?
And yes it does need a fat HDD (or SSD, it's cool with either)
Apple takes blade to 13-inch MacBook Pro with Retina display
Shaves price, not screen on mid-2014 model
Apple to build WORLD'S BIGGEST iStore in Dubai
It's not the size of your shiny-shiny...
Steve Jobs had BETTER BALLS than Atari, says Apple mouse designer
Xerox? Pff, not even in the same league as His Jobsiness
Apple analyst: fruity firm set to shift 75 million iPhones
We'll have some of whatever he's having please
TV transport tech, part 1: From server to sofa at the touch of a button
You won't believe how much goes into today's telly tech
XBOX One will learn to play media from USB and DLNA sources
Hang on? Aren't those file formats you hardly ever see outside torrents?
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.