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Trusteer vows to fight 'baseless' code-theft lawsuit

Keystroke cops in legal bunfight

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Transaction security firm Trusteer has vowed to fight a US lawsuit filed by rival developer Blue Gem Security which alleges code theft.

Blue Gem is seeking unspecified damages, costs and an injunction over allegations that Trusteer plagiarised code to maintain compatibility between anti-keystroke logging software types of Intel chipset that were first introduced back in 2007.

Trusteer's Rapport transaction security software "includes idiosyncratic features of the Intel Compatibility Code that Trusteer would have had no reason to include if it had written the code independently," the Blue Gem lawsuit (filed in a Californian court late last month) alleges.

For example, Rapport allegedly uses the same arbitrary variable as Blue Gem's Total Privacy to replace a user's keystroke with a dummy keystroke.

Israel-based Trusteer's Rapport browser lock-down technology is offered as a voluntary download by 50 banks worldwide, including NatWest and HSBC in the UK. US customers include ING Direct USA, eBay and PayPal – firms Blue Gem also pitched its technology to without being awarded contracts.

Trusteer is by far the biggest player in the emerging market of transaction security software, technology designed to stop fraudsters from extracting personal information from machines even if they are infected with malware.

In a brief statement, Mickey Boodaei, chief exec of Trusteer, dismissed Blue Gem's accusations as without merit. "These are false, baseless accusations which Trusteer will defend vigorously in court," he said. ®

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That "rapport"

software by Trusteer is utter utter shite. Im sick of my bank offering it me everytime i log on.

Plug it by all means but FFS put a "not interested" cookie in there....

Keyscrambler by QFX is FAR superior..

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Trusteer Support

Dear Tezfair -

We would be glad to have your cooperation in helping us understand what causes performance problems in these computers, where you say that removing Rapport helps improve the performance issues.

We are willing to compensate you for your time should you contact us when you come across computers that are slowed down by Rapport.

You can contact us by filling in this form:

http://www.trusteer.com/support/submit-ticket

and of course we invite anyone who would like to give us feedback or require any assistance regarding Rapport, to contact us similarly.

Best Regards,

Trusteer Technical Support

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No point in chasing crap software...

Each time a customer brings a PC into our shop complaining about how slow it is we then remove rapport and suddenly its fast again.

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