Feeds

Sage blames downloads for downtime

All fine now though

High performance access to file storage

Sage 50 customers should be able to access the cloud-based service now after almost a week of intermittent access.

Glamorous Scouse Reg reader Caroline said: "We had problems last Thursday and couldn't get on all day. On Friday we had access in the afternoon but couldn't get back onto the site on Monday, but I did manage to get on from home on Tuesday night."

She said support staff told her they thought the problem had been solved last week, only for it to reappear.

A spokeswoman for Sage said: "It is a busy time because it's payroll year end. Lots of people downloaded the new tax regulations and that has had an impact on Sage 50. The downloads have been moved now, so there shouldn't be any more problems."

The Geordie accountancy provider has made much of its move to the cloud but needs to do a better job of basic management.

The company's online payments service Sage Pay suffered a glitch in early December. That was mercifully brief, if badly timed. Sage blamed it on a data processing report that created an overload, which then caused a hardware failure.

Sage Pay took another three days off in March. ®

High performance access to file storage

More from The Register

next story
Seagate brings out 6TB HDD, did not need NO STEENKIN' SHINGLES
Or helium filling either, according to reports
European Court of Justice rips up Data Retention Directive
Rules 'interfering' measure to be 'invalid'
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Cisco reps flog Whiptail's Invicta arrays against EMC and Pure
Storage reseller report reveals who's selling what
Bored with trading oil and gold? Why not flog some CLOUD servers?
Chicago Mercantile Exchange plans cloud spot exchange
Just what could be inside Dropbox's new 'Home For Life'?
Biz apps, messaging, photos, email, more storage – sorry, did you think there would be cake?
IT bods: How long does it take YOU to train up on new tech?
I'll leave my arrays to do the hard work, if you don't mind
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.