Feeds

Online ticket company ordered to release data on ticket sellers

Trade of tickets at above face value cost breached RFU's T&Cs

High performance access to file storage

An online company must hand over personal data of its customers, according to a High Court ruling.

Viagogo Ltd has been ordered to supply the names, addresses and credit card information of people who used their website to advertise and sell England rugby match tickets.

The web-based intermediary will also have to divulge the price and stadium location of tickets touted on their site, the High Court ruled.

The High Court made the ruling after the Rugby Football Union (RFU) in England argued that Viagogo helped customers breach ticket terms and conditions.

The judge deemed that Viagogo helped to facilitate trespassing at Twickenham stadium by allowing the trade of tickets above face value cost on its website.

The terms and conditions on RFU tickets say that they must not be sold above face value. The RFU argued in court that the use of a ticket sold for more than the face value price constitutes trespass because its permission to enter the ground automatically expires when there has been a breach of the ticket terms and conditions.

Mr Justice Tugendhat granted the RFU an order for the information after ruling that the sports body had no other reasonable means of obtaining the data.

Viagogo, which charges a fee for transactions made on its site, argued that the RFU could obtain the information by contacting individuals and groups on RFU's own database, or by conducting test purchases on Viagogo's website. The cost of this was prohibitive, the judge said.

The judge said that the RFU intends to seek redress from ticket touts and that Viagogo's release of private customer information is necessary to achieve this.

The release of information does not breach Viagogo's privacy policy, the judge said.

The information available to the RFU will concern people who advertised and/or sold tickets on Viagogo for England's recent Six Nations home matches against Italy, France and Scotland or the 2010 autumn international fixtures at Twickenham.

See the ruling here.

Copyright © 2011, OUT-LAW.com

OUT-LAW.COM is part of international law firm Pinsent Masons.

High performance access to file storage

More from The Register

next story
Android engineer: We DIDN'T copy Apple OR follow Samsung's orders
Veep testifies for Samsung during Apple patent trial
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
German space centre endures cyber attack
Chinese code retrieved but NSA hack not ruled out
EFF: Feds plan to put 52 MILLION FACES into recognition database
System would identify faces as part of biometrics collection
Big Content goes after Kim Dotcom
Six studios sling sueballs at dead download destination
Ex-Tony Blair adviser is new top boss at UK spy-hive GCHQ
Robert Hannigan to replace Sir Iain Lobban in the autumn
Alphadex fires back at British Gas with overcharging allegation
Brit colo outfit says it paid for 347KVA, has been charged for 1940KVA
Jack the RIPA: Blighty cops ignore law, retain innocents' comms data
Prime minister: Nothing to see here, go about your business
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.