Nintendo trades blows with The Sun over 3DS returns
My eyes adore thee (not)
This morning saw Nintendo 3DS complaints reach a new low, after The Sun ran a story on the headaches and dizziness associated with the device. Nintendo has already hit back, calling the report "incorrect".
The tabloid said "thousands" of users have suffered after using the 3DS and as a result, many retailers are offering refunds. One dad apparently became ill after spending three minutes with the device and was furious the refund on offer was much lower than the original buy price.
Nintendo denies the claims, saying volumes of complaint are much lower than for previous hardware launches and that few people have asked for a refund.
Despite claims of a black screen of death, HMV revealed no refunds were issued at all on the 3DS, while retailer Game confirmed fewer than five complaints have been lodged to date.
The 3DS comes with a warning that kids under seven-years-old should not use the 3D setting and some Brits are worried about the effect the handheld could have on their eyes. Now the device has been launched, the worries continue, although perhaps not to the extreme the tabloid press would have us believe.
Following Nintendo's complaints, The Sun has updated its story online. ®
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