Feeds

Santander blames Firefox 4 for website fail

Downgrade yourself

Secure remote control for conventional and virtual desktops

Customers unable to log-in to Santander's personal banking site this morning need to try another browser.

Several Reg readers got in touch with us this morning because they were met by a holding page which said: "We're sorry, but the online logon service for Online Banking is temporarily unavailable."

Customers were offered various phone numbers instead.

A spokesperson from Santander Cards said: "We are aware that some customers using the latest version of the browser Firefox, version 4, may currently be experiencing difficulties accessing their account details online. We are in the process of rectifying this and would advise customers in the meantime to use a previous version of Firefox or Internet Explorer.

"This will not impact customers' online security. Customers who are concerned can contact us by telephoning the number on the back of their card." ®

The essential guide to IT transformation

More from The Register

next story
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
This is how I set about making a fortune with my own startup
Would you leave your well-paid job to chase your dream?
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.