Feeds

USB key to 4,000 vulnerable people's front doors lost

Leicester council rushes to reset staff access codes

Intelligent flash storage arrays

Leicester City Council has misplaced a USB stick containing personal details of 4,000 vulnerable and often elderly users of its care service.

The data has disappeared from LeicesterCare, the council's vulnerable residents' support service. Along with personal information, the stick also has key codes for 2,000 people, which are used to open boxes outside users' houses which contain their front door keys...

A spokeswoman for Leicester City Council confirmed it was investigating the loss.

She said: "At this time we have no reason to believe this data has been removed deliberately. However, whilst we have been assured by our supplier that the information on the device is not accessible to anyone who may find it, we are taking every precaution to maintain the security of our LeicesterCare users. So, as a precaution, we are urgently carrying out changes to the keysafe codes of around 2,000 users. We began this programme last week and will have completed all of the code changes by Friday."

She added the council hopes to have changed about 1,000 codes by the end of the day.

A spokesman for the Information Commissioner's Office confirmed it had been told about the gaffe.

Next of kin have been informed but, we were told: "Anyone who is worried or needs more info should call 0116 252 6274, which is the main LeicesterCare number and is open 24/7." ®

Internet Security Threat Report 2014

More from The Register

next story
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Lords take revenge on REVENGE PORN publishers
Jilted Johns and Jennies with busy fingers face two years inside
Yes, yes, Steve Jobs. Look what I'VE done for you lately – Tim Cook
New iPhone biz baron points to Apple's (his) greatest successes
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Edward who? GCHQ boss dodges Snowden topic during last speech
UK spies would rather 'walk' than do 'mass surveillance'
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.