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Can telephony and IT work together?

Reg reader says 'yes'

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Internet Security Threat Report 2014

Webcast Today at 11am Darren Stone from West Yorkshire Fire Service explains how his burning ambition to use communication technology rescued his organisation. Management problems for multiple devices meant he was constantly putting out fires in IT, answering emergency calls from his staff and sliding down the slippery pole towards mediocrity.

If your IT and telephony departments are like oil and water, if you're smouldering with rage at the burden comms puts on your IT department, we can spark some enthusiasm and maybe extinguish your problems at the Regcast.

Joining Darren and the Reg's Tim Phillips are Dale Vile from Freeform Dynamics and Steve Tassel from Microsoft. Together they'll be discussing how to plan a project, what applications to use, and how to make sure you don't get your fingers burnt when you roll it out to users.

You can join them right here for free. ®

Providing a secure and efficient Helpdesk

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