BAA outhouses 200 IT workers over to Capgemini
Ink hits £100m five-year deal
BAA has inked a five-year £100m deal with outsourcing outfit Capgemini.
Under the agreement, 200 staff at BAA – which oversees the management of Heathrow, Stansted and four other UK airports – will be offered a transfer to Capgemini under TUPE conditions.
The deal gives Capgemini overarching responsibility to run BAA's core IT services, which include applications, infrastructure and projects, for around 10,000 users.
However, BAA retains responsibility for the company's overall IT strategy. It is not clear what will happen to the airport operator's remaining few hundred techie staff.
"Because our focus is on running airports, it makes sense for specialist IT functions to be outsourced, which is also much more cost effective," said BAA chief information officer Philip Langsdale.
"We want to improve our resilience and ensure that we have the right systems in place to share the right information at the right time," he said. "Capgemini will have a key role in supporting this." ®
Works fine until..
Something goes badly wrong, and the question is asked "who can fix this with the in-depth knowledge of all the systems and how they work".. When the answer comes back "the people we outsourced, who have now gone", and the cost of lack of local knowledge becomes apparent (increased outages/downtimes), then it doesn't look so rosy.
Outsourcing is a very cost effective option, right up until the point it isn't. Then it really smarts.
The usual 'offer' no doubt.
'You can move or you might get laid off. When you move it'll be shite and still no actual job security but it won't be us that gets rid of you'
Ah! The outsourcing as the final solution.
Doubtlessly the following isn't the case at BAA, but it's how I'd describe serveral others.
1. Company becomes big and successful.
2. Can afford suddenly to hire non deliverers with strange and esoteric job titles.
3. Succession of failed developers arrive who've worked hard to get promoted out of the area they knew they couldn't compete in, come in, with the express intention of getting the staff to introduce numerous new products into the building, just so they can write "Managed migration to X on seven figure project." on their cv.
4. Cue empire building types, and dozens and dozens of Architects talking about models, and the latest silver bullet.
5. Along comes the statement "We can just get xxx" to disguise the fact that losing all in house skills because of the surge of products and lack of training, due to stupid, incapable middle management believing sales hype.
6. CTO, who let it all happen, with no options left, either leaves and is replace with someone who outsources, or outsources himself.
7. Trebles all round, as they'll be gone to another prospective failure by the time the outsourcer's got enough grip that they can screw the company.
Excuse the cynicism, I just want to win Euromillions and retire to somewhere without politicians, religion, human rights organisations, and everyone must have prizes, that's all. I'm tired.