Feeds

Telstra restores Japan cable link

Staff staying in Tokyo for now

5 things you didn’t know about cloud backup

Telstra International has reported that all services have been fully restored to its undersea cable infrastructure in Japan.

Meanwhile Chunghwa Telecom is struggling to restore full services to the damaged cables APCN-2 and Japan-US which serve as links for internet and voice services between Taiwan with the US. The Taiwanese carrier said that bandwidth of its services had been reduced by around 30 per cent.

Telstra International confirmed that there was some minimal infrastructure and service disruption to the network following the earthquake and tsunami but the network remained operational in and out of Japan.

Impact was experienced following the failure of the northern Pacific route cables out of Japan (JUS and APCN 2). "Through our network contingency plans, the team was able to fully recover all services using the Tata Global Network (TGN), China-US (CHUS) and Asia America Gateway (AAG) cables systems for connection over the pacific. Customers have experienced fully restored services with bandwidth ranges from 2M to 10G."

All services were fully restored as of Tuesday, March 15. Following the disaster Telstra's IP services were immediately switched over to unaffected cable capacity.

The Reach North Asia Loop (RNAL) and AJC (Australia-Japan), cable systems weren’t affected by the earthquake.

AJC CEO Robin Russell confirmed to The Register that "the AJC network has not been interrupted by the earthquake and tsunamis in Japan. We continue to provide full service to our customers and are doing what we can to help deal with the communications issues that have arisen through outages on other submarine networks."

Telstra International PoPs and cable landing stations, maintain services on back-up power sources, and the carrier said it was confident that it can manage any power outages over the coming days and weeks.

Telstra said all staff and employees based in Japan have been accounted for by at this point it will not be evacuating employees from the Tokyo office.

"Their safety is of the utmost importance to us, however our employees are Japanese local residents and they choose to be with their family and friends at this time. We are working closely with the local management team to monitor the situation and we will continue to support our employees throughout this extremely difficult time," the carrier said.

Telstra has seen voice volumes surge more than 17 times over the previous 24 hours, placing strain on the network. As a result of this demand, Telstra has announced free telephone calls and text messages for customers wishing to check on family and friends affected by the disaster until Friday 25 March. ®

5 things you didn’t know about cloud backup

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
EE fails to apologise for HUGE T-Mobile outage that hit Brits on Friday
Customer: 'Please change your name to occasionally somewhere'
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?