Feeds

Can telephony and IT work together?

West Yorkshire Fire Service says 'yes

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Broadcast Over the years, fragmentation has crept upon organisations leaving communications across the company out of tune with the requirements of the business.

Half your employees use email, half use the phone, a few use IM, and a bunch of others install their own apps. You don't know who said what, to who, and when they said it. You don't have the info you need at the time you need it.

On 21 March at 11am, Reg reader Darren Stone from West Yorkshire Fire Service explains how his burning ambition to use communication technology rescued his organisation. Management problems for multiple devices meant he was constantly putting out fires in IT, answering emergency calls from his staff and sliding down the slippery pole towards mediocrity.

If your IT and telephony departments are like oil and water, if you're smouldering with rage at the burden comms puts on your IT department, we can spark some enthusiasm and maybe extinguish your problems in the Regcast.

Joining Darren and the Reg's Tim Phillips will be Dale Vile from Freeform Dynamics and Steve Tassel from Microsoft. Together they'll be discussing how to plan a project, what applications to use, and how to make sure you don't get your fingers burnt when you roll it out to users.

If you'd like to join us, you can register right here.

If you can't join us on the day, register now and we'll send you an email when the recorded version is ready. You can watch that one when you want. ®

New hybrid storage solutions

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Apple Pay is a tidy payday for Apple with 0.15% cut, sources say
Cupertino slurps 15 cents from every $100 purchase
Forget silly privacy worries - help biometrics firms make MILLIONS
Beancounter reckons dabs-scanning tech is the next big moneypit
Microsoft's Office Delve wants work to be more like being on Facebook
Office Graph, social features for Office 365 going public
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.