Feeds

Can telephony and IT work together?

West Yorkshire Fire Service says 'yes

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Broadcast Over the years, fragmentation has crept upon organisations leaving communications across the company out of tune with the requirements of the business.

Half your employees use email, half use the phone, a few use IM, and a bunch of others install their own apps. You don't know who said what, to who, and when they said it. You don't have the info you need at the time you need it.

On 21 March at 11am, Reg reader Darren Stone from West Yorkshire Fire Service explains how his burning ambition to use communication technology rescued his organisation. Management problems for multiple devices meant he was constantly putting out fires in IT, answering emergency calls from his staff and sliding down the slippery pole towards mediocrity.

If your IT and telephony departments are like oil and water, if you're smouldering with rage at the burden comms puts on your IT department, we can spark some enthusiasm and maybe extinguish your problems in the Regcast.

Joining Darren and the Reg's Tim Phillips will be Dale Vile from Freeform Dynamics and Steve Tassel from Microsoft. Together they'll be discussing how to plan a project, what applications to use, and how to make sure you don't get your fingers burnt when you roll it out to users.

If you'd like to join us, you can register right here.

If you can't join us on the day, register now and we'll send you an email when the recorded version is ready. You can watch that one when you want. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.