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EA coughs to Dragon Age II user ban 'mistake'

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EA has responded to the Bioware forum user banned from installing Dragon Age II - by apologising for the "mistake" and reinstating the account.

After asking on the forum if BioWare has "sold their souls to the EA devil", user 'Vware' was promptly banned, albeit only on a temporary basis.

However, this affected the install of Dragon Age II (s)he had just purchased online. Installation requires an active Bioware Social Network account.

EA has now said that if a player violates the rules by using profanity, they will be temporarily banned. However, in this case, there was an error in the system that accidentally suspended the user's entire account. Since learning of this, EA has restored the account in question and apologised for the inconvenience.

So an account that was temporarily banned for 72 hours has now been restored... er... 72 hours later. Well done, EA. ®

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