The Register® — Biting the hand that feeds IT

Feeds

Microsoft blows Windows Phone update, again

Don't touch that Zune

Samsung users who held off updating after hearing about the problems last time are being told to hold off again as the fixed fix isn't really fixed at all.

This time it seems that owners of the Samsung Omnia 7 are OK as long as they've got 4GB of memory free, but any less than that and the updating process chokes with an error numbered "800705B4", but at least no one is reporting bricked handsets this time.

The first update to Windows Phone 7, just a series of tweaks and improvements to the update process, was released last month, but didn't install properly on some Samsung Omnia 7 handsets. This fixed update was supposed to resolve that, but it seems that the fix isn't as fixed as it should be.

So the official advice, as posted to the supporting Twitter feed, is to hold off updating while Microsoft investigates.

Last time we suggested that Microsoft had deliberately put out a rather dull update to test the updating process, if that's the case here then the time for testing is past and now it's getting embarrassing... To paraphrase the good Mr Wilde: To fluff one update, Mr Ballmer, may be regarded as a misfortune; to fluff both looks like carelessness. ®

What is the Finnish word for

"hair-tearing regret"?

17
0

users are advised

to change their handset to one that does not run windows.

They will then have no further problems

12
4

4 Gig for an update?

That is impressive bloat especially for an update which is not supposed to do anything more than preparing for the next real update with ...Copy Paste.

Wow, I knew that MS was pants but this time they are impressive. That's a serious cock up.

Funny though.

9
2

so speaks someone NOT in testing....

and we are not talking about "loads of diferent machines".

As someone who is in integration testing I can assure you, the simple scenario MS has chosen to use should not take much effort or money and certainly neither are beyond the realms of MS.

Simply no excuse for this other than poor testing.

5
0
Anonymous Coward

Don't need my words "fixed", write your own

Yes but isn't this Samsung's only Windows 7 phone?

How can Microsoft not test their updates on all their phones? There's not even an dozen out there. Companies are paying a per handset licence after all so it would be nice to see Microsoft at least making an effort to avoid this common PR disaster.

And anyway why do assume it's Samsung's fault?

4
0

More from The Register

Android is a mess and needs sprucing up, admits chief
Can Google really fix it? It isn't in control any more
New Lumia 925: This, loyalists, is the BIG ONE you've waited for
Nokia veep drills high-end master plan for El Reg
Android device? Ooohhhh, you mean a Samsung phone
Koreans nabbed nearly all the Q1 profits – more even than Google
Review: HP Pavilion 14 Chromebook
All roads lead to Chrome?
Borked your iDevice? Pay EVEN MORE to have it fixed by Applecare
Or scream at their hapless techies on their forums
Euro PC shipments plummet into bottomless pit of DOOOOM
11th quarter of decline, 20pc drop on last year - Gartner
Report: AT&T dropping Facebook phone after dismal sales
Turns out folks won't buy that for a dollar