Feeds

Lloyds, First Direct websites hit by payday outages

Wanna check you've been paid? Tough

Build a business case: developing custom apps

Customers of two of the UK's biggest banks were locked out of their online accounts this morning, as payday collided with an outbreak of server sleeping sickness.

The problems came on the last Friday of the month, when many of the nation's workers pile online to check their salaries have hit their bank accounts and start paying bills. It also coincided with a systems outage that halted trading at the London Stock Exchange.

The website of FirstDirect, the HSBC-owned all online or phone bank, has been up and down all morning. At time of writing its website was telling users: "Sorry... This service is currently unavailable" along with a number customers could call.

Reg reader Ben told us that before that error message, "The home page and static part of the site were ok, but it was impossible to log into their internet banking service for at least the last couple of hours."

LloydsTSB's internet banking service is also stuffed, with customers being told:

"We’re sorry. Internet Banking is currently unavailable. Please try again later. Sorry for any inconvenience this may cause."

A spokesperson confirmed the service was down, and that the bank was having a problem "with one of its systems. It's being investigated as a priority."

Told of problems at other banks, and the LSE, the spokesperson said that its online banking outage was "purely a Lloyds problem". ®

Build a business case: developing custom apps

More from The Register

next story
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Amazon says Hachette should lower ebook prices, pay authors more
Oh yeah ... and a 30% cut for Amazon to seal the deal
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
Nintend-OH NO! Sorry, Mario – your profits are in another castle
Red-hatted mascot, red-colored logo, red-stained finance books
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Feel free to BONK on the TUBE, says Transport for London
Plus: Almost NOBODY uses pay-by-bonk on buses - Visa
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.