Feeds

Lloyds, First Direct websites hit by payday outages

Wanna check you've been paid? Tough

Secure remote control for conventional and virtual desktops

Customers of two of the UK's biggest banks were locked out of their online accounts this morning, as payday collided with an outbreak of server sleeping sickness.

The problems came on the last Friday of the month, when many of the nation's workers pile online to check their salaries have hit their bank accounts and start paying bills. It also coincided with a systems outage that halted trading at the London Stock Exchange.

The website of FirstDirect, the HSBC-owned all online or phone bank, has been up and down all morning. At time of writing its website was telling users: "Sorry... This service is currently unavailable" along with a number customers could call.

Reg reader Ben told us that before that error message, "The home page and static part of the site were ok, but it was impossible to log into their internet banking service for at least the last couple of hours."

LloydsTSB's internet banking service is also stuffed, with customers being told:

"We’re sorry. Internet Banking is currently unavailable. Please try again later. Sorry for any inconvenience this may cause."

A spokesperson confirmed the service was down, and that the bank was having a problem "with one of its systems. It's being investigated as a priority."

Told of problems at other banks, and the LSE, the spokesperson said that its online banking outage was "purely a Lloyds problem". ®

New hybrid storage solutions

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.