Feeds

Lloyds, First Direct websites hit by payday outages

Wanna check you've been paid? Tough

The essential guide to IT transformation

Customers of two of the UK's biggest banks were locked out of their online accounts this morning, as payday collided with an outbreak of server sleeping sickness.

The problems came on the last Friday of the month, when many of the nation's workers pile online to check their salaries have hit their bank accounts and start paying bills. It also coincided with a systems outage that halted trading at the London Stock Exchange.

The website of FirstDirect, the HSBC-owned all online or phone bank, has been up and down all morning. At time of writing its website was telling users: "Sorry... This service is currently unavailable" along with a number customers could call.

Reg reader Ben told us that before that error message, "The home page and static part of the site were ok, but it was impossible to log into their internet banking service for at least the last couple of hours."

LloydsTSB's internet banking service is also stuffed, with customers being told:

"We’re sorry. Internet Banking is currently unavailable. Please try again later. Sorry for any inconvenience this may cause."

A spokesperson confirmed the service was down, and that the bank was having a problem "with one of its systems. It's being investigated as a priority."

Told of problems at other banks, and the LSE, the spokesperson said that its online banking outage was "purely a Lloyds problem". ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
Kaspersky backpedals on 'done nothing wrong, nothing to fear' blather
Founder (and internet passport fan) now says privacy is precious
TROLL SLAYER Google grabs $1.3 MEEELLION in patent counter-suit
Chocolate Factory hits back at firm for suing customers
Facebook, Google and Instagram 'worse than drugs' says Miley Cyrus
Italian boffins agree with popette's theory that haters are the real wrecking balls
Sit tight, fanbois. Apple's '$400' wearable release slips into early 2015
Sources: time to put in plenty of clock-watching for' iWatch
Facebook to let stalkers unearth buried posts with mobe search
Prepare to HAUNT your pal's back catalogue
Ex-IBM CEO John Akers dies at 79
An era disrupted by the advent of the PC
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.