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Does service centric IT deliver better value?

Joined up ops, joined up thinking

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Webcast IT is increasingly being challenged by end users and the business to deliver more - be it flexible working, increased responsiveness, 24 hour availability or reduced costs.

For many, it can feel like fire fighting against a constant tide of unrealistic expectations that seem to shift over time while being under-appreciated for the stuff that is done right. The end result is that business management often feels that IT operates as a black box and delivers poor value for money.

On the 22nd of February at 15:00 The Register’s Manek Dubash has a studio full of experts to talk about how taking a service centric approach to IT can help to break this cycle.

Joining Manek will be Andrew Buss from Freeform Dynamics, Gordon McKenna from Inframon and Ellis Paul from Microsoft.

The lot of them will be looking at how moving from isolated system silos, ad-hoc service levels and reactive support to delivering end-to-end services that integrate well, can result in systems and services that perform to agreed standards and are actively managed and monitored.

They know that getting there can be challenging so we’ve got real world case studies and even some demos for you look at. It should result in giving you a kick start on the journey to joined up systems delivery. Tempted? We hope so.

You can join us for free right here.

If you can’t spare that hour, register today and we’ll send you a link to the recorded version when it’s available. The recorded version doesn’t give you the chance to get any questions you may have answered though, so do try and get to the live one. ®

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