Feeds

Norway to probe Sony's PS3 Linux 'downgrade'

Unreasonable change, consumer org claims

5 things you didn’t know about cloud backup

A government agency in Norway has reported Sony to the Consumer Ombudsman after floods of complaints over removal of "Other OS" functionality from PlayStation 3 consoles.

Norway's Consumer Council claims Sony breached the Norwegian Marketing Control Act, by withdrawing a key feature after sale. It says Sony's terms of service are unreasonable and leave the consumer without any legal protection.

The consequence of the Other OS removal, means it's no longer possible to install any operating systems other than Sony's own. With the PlayStation 3 hacked recently, Sony will no doubt claim the removal is a necessary means to tackle piracy.

The company previously said removed Other OS because of "security concerns", though did not elaborate as to what it was specifically worried about, but the company is currently fighting "GeoHot", a well-known hacker, in the US courts, in an attempt to eradicate the PS3-rooting tools he has developed.

"There needs to be a limit to what constitutes a reasonable change to products we buy." says Thomas Nortvedt of the Consumer Council. "When a company uses terms like updates or upgrades, it is reasonable to expect a significant improvement of the product and not the risk of being stuck with a lesser product".

The Consumer Ombudsman will try to reach a compromise between the two parties. If this can't be achieved, the issue can be taken to the Market Council with the power to ban unlawful marketing and contract terms if within the interest of consumers. ®

Hat tip to Extrospection for the news tip.

The essential guide to IT transformation

More from The Register

next story
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Samsung Gear S: Quick, LAUNCH IT – before Apple straps on iWatch
Full specs for wrist-mounted device here ... but who'll buy it?
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Now that's FIRE WIRE: HP recalls 6 MILLION burn-risk laptop cables
Right in the middle of Burning Mains Man week
HUGE iPAD? Maybe. HUGE ADVERTS? That's for SURE
Noo! Hand not big enough! Don't look at meee!
AMD unveils 'single purpose' graphics card for PC gamers and NO ONE else
Chip maker claims the Radeon R9 285 is 'best in its class'
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.