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Flickr thinks again about 4,000 pix loss

25 years free membership? You're f*cking kidding?

Customer Success Testimonial: Recovery is Everything

Flickr has managed to retrieve the 4,000 pix it deleted yesterday and given the aggrieved photoblogger 25 years of free Flickr membership.

Here's the statement:

Yahoo! is pleased to share that the Flickr team has fully restored a member’s account that was mistakenly deleted yesterday. We regret the human error that led to the mistake and have worked hard to rectify the situation, including reloading the entire photo portfolio and providing the member with 25 years of free Flickr Pro membership. Flickr takes the trust of our members very seriously and we appreciate the patience shown by this member and our community. Flickr will also soon roll out functionality that will allow us to restore deleted accounts more easily in the future.

That's good news. ®

SaaS data loss: The problem you didn’t know you had

they were able to retrieve the data

but they wouldn't have done so unless the customer have managed to get some real attention.

this is the real worrying part, had the customer not got the attention of the press, would they still have bothered to retrieve his/her lost data? or would have simply said "here is your free membership, now shut up"

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Actually, he did have a backup of all the photos

It's the meta content that's more crucial, and not feasible for a user to backup.

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Oh not again!

Does anyone bother to read the articles properly or for that matter anything at all properly, or are we all stuck in Twitter mode, 24 hours a day?

Nah! Just read the headline, the sub-head, if you're lucky, get half-way through the first paragraph and simply scroll to the end of the article, click comments and vent pompous crap and make yourself look like a total dipstick!

For the last damn time. HE HAD AN FSCK'ING BACKUP OF THE PICS! What he lacked was the abiity to bring back the comments, links and other meta data that only Flickr held!

GOT THAT??!?!

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