Feeds

TalkTalk talks job cuts

Restructuring ahoy

Beginner's guide to SSL certificates

TalkTalk, the broadband provider spun off from CarphoneWarehouse, is cutting jobs.

The company held meetings with staff this morning as part of the consultation process. In total 580 jobs will go as part of a major restructure.

TalkTalk is the result of several mergers and takeovers, including Tiscali UK.

Chief Executive Dido Harding said five years of rapid growth and acquisitions had given TalkTalk 4.25 million broadband customers, but also left it with three separate and parallel businesses.

Harding said: "TalkTalk has effectively grown as three separate businesses serving the consumer and b2b markets, supported by a network division, each with its own IT, HR and finance function. This has created a level of duplication and it is now time to address that and build an organization fit for the future."

She said the broadband provider would now have one central services team and one IT department. It will also rebrand its business provider as TalkTalk Business instead of Opal.

An internal memo, seen by the Reg, gave more detail. It said that "Project Crystal" - research into staff views - found many people frustrated by decision-making hampered by "too much management intervention and insufficient clarity of roles".

The restructure will give TalkTalk two channels - household and business - supported by shared IT, HR and finance departments.

The memo said Paul Lawton will stay on as managing director of TalkTalk Business, formerly known as Opal.

Tristia Clarke stays on as Consumer Commercial Director. Chris Murton, Yves di Maria, Ian Cockburn, Jacquie Hamilton, Scott Marshall and CIO David Cooper are leaving the company in the next few months.

Clive Dorsman will head up a new, shared IT department. A Director of Technical Operations is still to be appointed.

The company was criticised last year by the Information Commissioner over its secret trial of stalking software which logged the web addresses its customers visited.

TalkTalk made a profit of £121m on sales of £887m in the last six months of last year. ®

Security for virtualized datacentres

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.