Feeds

TalkTalk talks job cuts

Restructuring ahoy

Internet Security Threat Report 2014

TalkTalk, the broadband provider spun off from CarphoneWarehouse, is cutting jobs.

The company held meetings with staff this morning as part of the consultation process. In total 580 jobs will go as part of a major restructure.

TalkTalk is the result of several mergers and takeovers, including Tiscali UK.

Chief Executive Dido Harding said five years of rapid growth and acquisitions had given TalkTalk 4.25 million broadband customers, but also left it with three separate and parallel businesses.

Harding said: "TalkTalk has effectively grown as three separate businesses serving the consumer and b2b markets, supported by a network division, each with its own IT, HR and finance function. This has created a level of duplication and it is now time to address that and build an organization fit for the future."

She said the broadband provider would now have one central services team and one IT department. It will also rebrand its business provider as TalkTalk Business instead of Opal.

An internal memo, seen by the Reg, gave more detail. It said that "Project Crystal" - research into staff views - found many people frustrated by decision-making hampered by "too much management intervention and insufficient clarity of roles".

The restructure will give TalkTalk two channels - household and business - supported by shared IT, HR and finance departments.

The memo said Paul Lawton will stay on as managing director of TalkTalk Business, formerly known as Opal.

Tristia Clarke stays on as Consumer Commercial Director. Chris Murton, Yves di Maria, Ian Cockburn, Jacquie Hamilton, Scott Marshall and CIO David Cooper are leaving the company in the next few months.

Clive Dorsman will head up a new, shared IT department. A Director of Technical Operations is still to be appointed.

The company was criticised last year by the Information Commissioner over its secret trial of stalking software which logged the web addresses its customers visited.

TalkTalk made a profit of £121m on sales of £887m in the last six months of last year. ®

Internet Security Threat Report 2014

More from The Register

next story
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.