Absolute tripe anyway!

I used their reserve and collect service for a part for my bicycle (needed it straight away, so didnt have time to go trawling around bike shops).

Reserved it online and toddled over to the store (about 6 miles away), only to be told that "We don't have that in stock. Maybe it got stolen from the shelf". Aside from the fact that it is a pretty strange thing to steal (a bottom bracket, the bearing collection that goes inside the frame between the two pedals), when did it go missing and when was the last time you done a stock check?

Last week I went into the store to buy an Air Filter for my car. Checked the little book on the shelf, picked up the one stated, paid my £12 and went home to fit it. To find it was 2 inches short on each side. Called the store to be told that it must be an unusual model. Last time I checked, a Vauxhall Corsa is a pretty damn usual model of car. Funny how, if my car is so unusual that the local Vauxhall garage was able to sell me a GM OEM filter for £7 (cheaper than Halfords!!! at a GM parts dealer!!!!) just by knowing my engine size. Sounds pretty standard to me.

Bunch of useless twats.

administrative issue

"a temporary administrative issue in our domain name renewal process".

Which likely translates as: "We at halfords do not pay our bills on time, so our provider has stopped the service." They are lucky now that domains tend to have a grace period before other people can buy them, otherwise they could loose it.

I wonder what happens if I go into Halfords and say: "I'm taking this now but I will come back at some other time to pay you for it"

Would recommend again!

They delivered my order twice and didn't charge me a penny.

Now that's what I call customer service!