Feeds

EU study frowns over data breach notification rules

Cyber-security agency worries

5 things you didn’t know about cloud backup

A new EU study has identified risk prioritisation, enforcement and resources as key issues in applying data breach notification rules.

ENISA, the EU’s cyber-security agency, launched its investigation on data breach notification rules against a backdrop of steadily rising incident of personal information disclosure breaches.

The agency identified key concerns from both telecom operators and the Data Protection Authorities (DPA) in applying a recent ePrivacy Directive (2002/58/EC) that applied breach notification rules to the electronic communication sector.

The agency hopes the research will help to develop best practice on breach notification as well as informing ministerial decisions on whether EU data breach disclosure rules first applied to telcos ISPs ought to extended to financial service firms and other sectors of the economy.

Key concerns raised by telecom operators and DPAs interviewed by ENISA include:

  • Risk Prioritisation – Interested parties want breaches categorised according to risk levels to avoid ‘notification fatigue’. Graded responses should be applied depending an the level of risk. A one size fits all approach would be counterproductive.
  • Communication Channels – Operators wanted assurances that applying by breach notification rules and reporting slips would not result in damaging their brands. The concern is that those that report problems, in compliance with the rules, will be "punished" by earning a reputation for poor security while those that do nothing will avoid tarnishing their reputation.
  • Resources -  Several regulatory authorities have other priorities beyond the handling of breach notification and there were concerns this could lead to over-stretching of resources, leading to possible problems in enforcement and other areas.
  • Reporting Delay - The report identified a split between service providers and regulators on deadlines for reporting breaches. Regulators want short deadlines whereas service providers wanted to be able to focus their resources on solving the problem, before they dealt with the regulatory fallout of any breach.
  • Content of Notifications - Another area of disagreement. Operators want to make sure the notification content avoided unduly alarming customers, who might be inclined to think the worst about any breach. Regulators, meanwhile, advocated complete transparency.

ENISA intends to use its research to develop guidelines on best practice for data breach notification, as well as analysing the possibility for extending the general obligation of data breach notification to other sectors, such as the financial sector, health care and small businesses.

The issue will be discussed at an ENISA-organised workshop in Brussels on 24 January.

The full report can be found here. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Ice cream headache as black hat hacks sack Dairy Queen
I scream, you scream, we all scream 'DATA BREACH'!
Goog says patch⁵⁰ your Chrome
64-bit browser loads cat vids FIFTEEN PERCENT faster!
NIST to sysadmins: clean up your SSH mess
Too many keys, too badly managed
JLaw, Kate Upton exposed in celeb nude pics hack
100 women victimised as Apple iCloud accounts reportedly popped
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
Researchers camouflage haxxor traps with fake application traffic
Honeypots sweetened to resemble actual workloads, complete with 'secure' logins
Attack flogged through shiny-clicky social media buttons
66,000 users popped by malicious Flash fudging add-on
New Snowden leak: How NSA shared 850-billion-plus metadata records
'Federated search' spaffed info all over Five Eyes chums
Three quarters of South Korea popped in online gaming raids
Records used to plunder game items, sold off to low lifes
Oz fed police in PDF redaction SNAFU
Give us your metadata, we'll publish your data
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.