Feeds

T-Mobile backtracks on retrospective mobe data caps

But won't renew generous packages

Providing a secure and efficient Helpdesk

Having announced a new fair-use limit on existing customers, and facing a huge backlash, T-Mobile has caved and will now only introduce the change for new contracts.

Existing customers will keep their existing limits, with for web browsing and media streaming lumped together, while new contracts will only get 500MB of general-use bandwidth after which they'll be welcome to browse and use email, but will be discouraged from streaming media.

Users have deluged the operator with complaints since the new cap was announced on Monday, and Ofcom has been busy telling people they need to complain to T-Mobile first, and then the Alternative Dispute Resolution scheme, before the regulator can get involved. But it was always going to be hard for T-Mobile to prove that the changes didn't involve "material detriment", which would offer customers a way out of their contracts.

So the new limits will only be imposed on new customers, and those renewing their contracts – achieving the same thing in a much more sensible way over a year or two. ®

Security for virtualized datacentres

More from The Register

next story
HBO shocks US pay TV world: We're down with OTT. Netflix says, 'Gee'
This affects every broadcaster, every cable guy
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.