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MS withdraws misfiring Outlook update

Ouch

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Microsoft has withdrawn a recently issued patch for Outlook 2007 following the emergence of conflicts with third-part email accounts.

Users who installed the Outlook update (KB2412171), which was published on 14 December, also complained of problems and general sluggishness in moving between email folders or following Calendar and Task links.

The updated application was happy enough when paired with Microsoft's Exchange e-mail server software. However surfers who used the application to download electronic messages from webmail services including Gmail and Windows Live Hotmail.

Surfers were left unable to connect to Gmail's mail servers if the Outlook Secure Password Authentication (SPA) option was enabled, for example.

Microsoft has apologised for the problems, withdrawn the patch and issued an advisory explaining how users can remove the misfiring update. ®

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