Feeds

Three bumps up mobile broadband contract charge

You did read the small print, didn't you?

Providing a secure and efficient Helpdesk

Three is pushing up the price of its broadband, applying a rather-generous inflationary rate to customers who thought they were on fixed-rate contracts.

Customers who are currently paying £15 a month for Three's broadband will be billed an extra 56 pence next month – ex VAT of course – in a rise that Three describes as "increasing ... with inflation" but actually seems rather higher than the prevailing rate.

The Office of National Statistics puts inflation at 3.2 per cent, while Three pegs it just over 3.7 per cent, but that's splitting hairs when many people thought that the agreed monthly bill would have remained the same for the duration of the contract.

All the mobile operators have the option to adjust prices, though they rarely do as it upsets customers, but when a contract lasts 24 months it's not surprising that the price can't be maintained over a couple of years.

Three told us that increasing the price is better than reducing the data allowance, and that it hasn't increased prices for a very long time, but that the terms and conditions are clear that price changes are permitted as long as decent notice is given: it's all in the small print. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.