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Steelie Neelie floats pan-European phone number notion

Apparently just writing +44 in front of it won't do

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The European Commission is opening a consultation on whether businesses would find a pan-European telephone number useful, or useless.

One contact number which would work across the European Union might reduce costs for multi-national businesses and make cross-border trade simpler for consumers.

Neelie Kroes, VP of the European Commission for the Digital Agenda, said companies currently need separate numbers for each country in which they operate - or use a non-geographic number like 0800 - many of which are not useable across borders.

Kroes urged all interested parties - be they businesses, consumers, telcos or regulators - to get in touch.

The consultation will remain open until 28 February 2011.

There's more here on a single European contact number, and a link to the consultation. ®

Combat fraud and increase customer satisfaction

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