Feeds

Brave new Boris-bikers banjaxed by broken boxes

Casual users denied chance at icy skid suicide

Build a business case: developing custom apps

Admittedly it is -2 degrees with flurries of snow in London today so hiring a Boris Bike is probably the farthest thing from anyone's mind, but the launch of the hire bike scheme for non-registered users today has been hit by another Serco system failure.

Teething problems at launch delayed the opening of the system to all but pre-registered users. Today marked the first chance tourists and others could simply swipe a card at the docking station to get their hands on a bike.

Except, as noted by Londonist, the system is not actually working.

A spokeswoman for Transport for London told us:

Our operator Serco has informed us that, due to a system error this morning, some Barclays Cycle Hire docking stations are not releasing cycle hire bikes to auto renew members and casual user customers, however annual members and members with a valid access period have still been able to access bikes.

We would like to apologise to any customers that have experienced problems however the majority of casual users around London should still have been able to access the scheme today and we are pressing Serco engineers to resolve this as quickly as possible. They are on the streets now fixing affected stations.

Let's hope they get the systems fixed by the time London is released from the icy grip of killer-death snow and people might actually want to hire a bike. ®

Build a business case: developing custom apps

More from The Register

next story
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Microsoft says 'weird things' can happen during Windows Server 2003 migrations
Fix coming for bug that makes Kerberos croak when you run two domain controllers
Cisco says network virtualisation won't pay off everywhere
Another sign of strain in the Borg/VMware relationship?
VVOL update: Are any vendors NOT leaping into bed with VMware?
It's not yet been released but everyone thinks it's the dog's danglies
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.