Feeds

Brave new Boris-bikers banjaxed by broken boxes

Casual users denied chance at icy skid suicide

Top three mobile application threats

Admittedly it is -2 degrees with flurries of snow in London today so hiring a Boris Bike is probably the farthest thing from anyone's mind, but the launch of the hire bike scheme for non-registered users today has been hit by another Serco system failure.

Teething problems at launch delayed the opening of the system to all but pre-registered users. Today marked the first chance tourists and others could simply swipe a card at the docking station to get their hands on a bike.

Except, as noted by Londonist, the system is not actually working.

A spokeswoman for Transport for London told us:

Our operator Serco has informed us that, due to a system error this morning, some Barclays Cycle Hire docking stations are not releasing cycle hire bikes to auto renew members and casual user customers, however annual members and members with a valid access period have still been able to access bikes.

We would like to apologise to any customers that have experienced problems however the majority of casual users around London should still have been able to access the scheme today and we are pressing Serco engineers to resolve this as quickly as possible. They are on the streets now fixing affected stations.

Let's hope they get the systems fixed by the time London is released from the icy grip of killer-death snow and people might actually want to hire a bike. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Kingston DataTraveler MicroDuo: Turn your phone into a 72GB beast
USB-usiness in the front, micro-USB party in the back
AMD's 'Seattle' 64-bit ARM server chips now sampling, set to launch in late 2014
But they won't appear in SeaMicro Fabric Compute Systems anytime soon
Brit boffins use TARDIS to re-route data flows through time and space
'Traffic Assignment and Retiming Dynamics with Inherent Stability' algo can save ISPs big bucks
Microsoft's Nadella: SQL Server 2014 means we're all about data
Adds new big data tools in quest for 'ambient intelligence'
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.