Feeds

Horror AVG update ballsup bricks Windows 7

Even safe mode cannot end devil-spawned reboot loop

The Essential Guide to IT Transformation

An update from AVG on Wednesday night rendered 64 bit Windows 7 systems unstable after it was applied.

Several Register readers have been affected by the problem, which leaves machines in a continuous reboot loop.

AVG has pulled the problem update (3292) and published an advisory apologising for the cock-up and providing instructions on how to get hobbled systems back up and running again.

Recovering a Blue Screened PC is more involved than simply rebooting in safe mode, as the security vendor explains. Desktop versions of Windows 7 seem particularly prone to the bug.

It's unclear whether or not other versions of Windows are vulnerable to going weak at the knees after applying the misfiring update from AVG. Both free and paid-for versions of the software seem to be problematic.

Users have vented their understandable frustration through AVG's online forum.

AVG hasn't said what caused the problem, but normally such auto-immune snafus occur when security software packages identify a vital Windows component as potentially malign. Such problems are far from unknown in the anti-virus biz and have affected multiple vendors in the past.

Testing procedures have been improved across the industry, but not fast enough to cope with the growing volume of updates vendors are obliged to publish in response to increased malware production rates. ®

Build a business case: developing custom apps

More from The Register

next story
14 antivirus apps found to have security problems
Vendors just don't care, says researcher, after finding basic boo-boos in security software
Only '3% of web servers in top corps' fully fixed after Heartbleed snafu
Just slapping a patched OpenSSL on a machine ain't going to cut it, we're told
'Things' on the Internet-of-things have 25 vulnerabilities apiece
Leaking sprinklers, overheated thermostats and picked locks all online
How long is too long to wait for a security fix?
Synology finally patches OpenSSL bugs in Trevor's NAS
Israel's Iron Dome missile tech stolen by Chinese hackers
Corporate raiders Comment Crew fingered for attacks
Roll out the welcome mat to hackers and crackers
Security chap pens guide to bug bounty programs that won't fail like Yahoo!'s
HIDDEN packet sniffer spy tech in MILLIONS of iPhones, iPads – expert
Don't panic though – Apple's backdoor is not wide open to all, guru tells us
Researcher sat on critical IE bugs for THREE YEARS
VUPEN waited for Pwn2Own cash while IE's sandbox leaked
Four fake Google haxbots hit YOUR WEBSITE every day
Goog the perfect ruse to slip into SEO orfice
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.