Guaranteeing service levels? We got what you need
Apps, Storage, Cloud
SaaS data loss: The problem you didn’t know you had
Live Today The nature of networks, internal or external, is that they need to perform or your business suffers and your users will be crawling all over you.
This is as true of the in-house email as a cloud solution or even a consolidation project - they all demand effective delivery of data over network connections. But this can be a major challenge, particularly if you creep out into cloud services.
So how do you guarantee such service levels?
You can get some clues by joining us today, Tuesday, 23rd November at 10:00 GMT.
We have Tim Phillips, The Register's man in front of the camera, in a studio with a couple of guys who know a fair few things about optimising networks.
Tony Lock, from Freeform Dynamics, and Mark Lewis from Riverbed are the men in the hot seats and between them they will look at how effective WAN and network communications can be provided to help address the service quality challenges inherent in storage consolidation projects as well as in both internal and external cloud solutions.
This live one hour event is very much in your hands. Certainly we have some areas that we're going to explore in some detail, including:
Storage: back up to the cloud. Can you get the job done in the time available to you? Is it worth it?
Application: users will beat you with sticks if they notice cloud-based apps aren't performing (what will they notice?).
Private cloud: how to optimise, how you can extend existing service levels to the new environment.
Public cloud: preserving these service levels as you migrate: solving potential performance problems of public cloud, with examples of pitfalls.
But if you come along with a vast array of questions on the matter, we'll divert and handle them too. You can think of it as free advice. What a treat. We hope to see you there.
You can register right here. Remember, if you can't make the live event it will be available shortly afterwards as a recorded video and if you register today we'll ping you when that recording is available. How thoughtful. ®
Regcast training : Hyper-V 3.0, VM high availability and disaster recovery
COMMENTS
Ah yes, guarantees.
Guarantee: [in english] A formal promise or assurance that an obligation will be fulfilled or that something is of a specified quality.
Guarantee: [in computing] A marketing term used to indicate an aspired to or theoretical level of service that a provider hopes, one day, to achieve. (See also: "up to", "unlimited", service level agreement, "bug-free", maximum talk time.)
The nice thing about [IT] guarantees is that they are almost never testable before committing to them, have many, many exceptions, get-outs and preconditions, hardly ever come with any penalties for their breach and can frequently be modified, nullified or have additional conditions attached at the whim of the supplier - even if you can understand the language used to define them and have agreed that understanding before signing on the electronic dotted line.
Cloud computing is no different from any other major infrastructure change. You can believe all that the salespeople tell you and dive in headfirst, or you can take a more considered approach and take the time to build a relationship of trust with your new best friend. Whichever approach you decide (or have it decided for you) to take, always have a Plan B, frequently ask yourself: How can we disentangle from this operation? and always, always keep your CV handy.
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