Feeds

Easynet network goes titsup

Customers tweet their fury

Providing a secure and efficient Helpdesk

Updated Easynet's core network is down this morning, leaving thousands of businesses and homes without internet access.

A message posted to the firm's status page at 8.45am reports a nationwide outage, affecting all connections.

Customers have turned to Twitter - presumably via a secondary connection - to complain and compare notes.

According to Easynet's own account says it is currently restoring services.

A spokeswoman told The Register the firm is investigating the cause. We will update this story when more information is available.

The major outage marks an inauspicious start for Easynet as a company independent of Sky.

It was sold to a private equity firm in September and has since announced a round of redundancies. Although Sky retained ownership of the network infrastructure built by Easynet, the broadcaster's home broadband customers do not appear to be affected by today's outage. ®

Update

Easynet sent this statement:

We experienced some network interruptions at approx. 8am this morning. This was due to an interoperability issue on the network. Standard procedure was immediately invoked and we diverted all traffic via alternative routes.

Since approx. 10am services have been confirmed as coming back live to the affected customers, and we anticipate full service will be restored to them well within our normal SLAs. Full analysis into the root cause of the issue will be provided to the impacted customers as per our normal process.

Choosing a cloud hosting partner with confidence

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Turnbull: NBN won't turn your town into Silicon Valley
'People have been brainwashed to believe that their world will be changed forever if they get FTTP'
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.