BT network goes titsup up north
Again
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The BT network has failed for the second time in a few days, again cutting off users in and Scotland and northern England.
The ongoing outage is also affecting third party ISPs who use resell access via the national telco.
According to ADSL24, BT is blaming the latest problems on an unnamed hardware vendor.
Andrews and Arnold, which like ADSL24 uses BT's new 21CN network, said the outage appears to be a repeat of an incident of Friday, when users in the Edinburgh area were particularly badly hit. Internet access in northern England, Northern Ireland and as far south as London also suffered, however.
A statement on the BT Business service status page says: "BT is currently experiencing localised disruption to some broadband services as a result of a similar technical issue that occurred over the weekend.
"The issue has been fixed and broadband services are being restored to affected customers. Customers that are having difficulty accessing broadband are advised to reboot their equipment. If this does not resolve the issue then please try again after 3pm." ®
Update
Reg reader Michael writes: "This was actually affecting all DSL based traffic over BT's network, not just consumer ADSL. Our MPLS DSL based lines went down as well as some SDSL circuits. Recovery time seems quicker this time, however it happened in the middle of the day rather than at night so the relevant techs won't be in the pub/bed!
"Interestingly it seems that 21CN lines were unaffected - where we have 21CN based DSL circuits they had a couple of second blip then continued, but all the pre-21CN links died."
COMMENTS
Really?
"It seems we are dual redundant, but BT arent! Idiots!"
You're not dual redundant if both your ISPs are just punting BTWholesale. It's amazing how many idiots make this same fundamental mistake. They buy "redundant" services from two different providers without some fairly basic checks that would reveal the two ISPs to be going through exactly the same equipment. So it's not just BT who are idiots, you're the one paying fora redundant service that isn't.
If your local exchange doesn't have any ISPs that aren't on BT Wholesale and you're not covered by the likes of Virgin then there is very little point in getting ADSL from two providers. You could try 3G as a fallback, always assuming you can get a good 3G signal.
And who IS your second provider on a Market 1 exchange then?
And for rural Scotland, which was affected by these two snafus, and where there's no 3G coverage, and your exchange is Market 1, who exactly WOULD you use for your second choice of provider?
Don't go accusing people of having a poor setup unless you're sure they have a choice....
You get what you pay for
BT is like any company. It provides what the market is prepared to pay for.
No-one pays for resiliency so they don't get it.
Few people pay for a decent service so they don't get that either.
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