Original URL: http://www.theregister.co.uk/2010/11/01/paypal_titsup/
PayPal hardware failure fingered for worldwide outage
A brace of Friday fubars
Posted in Management, 1st November 2010 09:57 GMT
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Hardware failure hit PayPal on Friday, leaving the payment service unavailable for around two and half hours.
A network hardware failure in one of its data centres and the failure of back-up systems to kick in as quickly as planned meant the service was unavailable for around two hours on Friday morning (US Pacific time).
A secondary problem meant the service was only restored for around two hours before going titsup again for an hour or so early in the afternoon.
PayPal CTO Scott Guilfoyle apologised [1] for the outage and said it was investigating how to prevent any future re-occurrence of similar problems.
The problems at consumer-focused PayPal cap a miserable week for payment processors worldwide. Snags with the upgrade of systems at business-focused payment provider Sage Pay left merchants in the UK and Ireland struggling to complete purchases last Monday. ®