Feeds

Vodafone moves 360 goalposts

Operator locks customers into software by changing T&Cs

Designing a Defense for Mobile Applications

After being forced to allow customers to remove 360 branding and applications by its own terms and conditions, Vodafone has responded by tearing up the offending rules.

The old rules are still in place until 12 November, so until then Vodafone is still bound by the agreement that states users can "remove both the Service and any applications downloaded via the Service at any time", but within a month the operator will be under no such obligation.

Vodafone 360 is the operator's venture into identity aggregation and service consolidation - combining a social identity that scrapes content from Facebook and its ilk with online shopping for applications and multimedia. Vodafone 360 was supposed to have dedicated handsets, based on the LiMo platform, but those have been dropped in favour of a software incarnation.

That software comes pre-installed, or gets pushed out to customers as owners of the HTC Desire and Samsung Galaxy S recently discovered when they downloaded what they thought were firmware updates but actually comprised Vodafone 360 branding and applications that couldn't be removed without considerable effort.

That prompted a customer rebellion, which led to the next Desire update automatically removing the Vodafone 360 applications and branding. Galaxy S users are still waiting to see if they're offered the same option, though Vodafone's decision to change its terms and conditions bodes badly.

The changes also remove the ability for customers to opt out of recommendations for new applications, though we're not clear how many users bothered to send the specially-formatted email required to do that, or if those who did will remain opted out under the new T&Cs.

The new terms and conditions claim to have been in place since 15 September, apparently in conjunction with the old ones which (according to the published details) continue to be in force for another few weeks - so if you're hoping to exercise your right to remove the Vodafone 360 service from your handset then you'll need to so so quickly, before the option disappears forever.

HP ProLiant Gen8: Integrated lifecycle automation

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Bring back error correction, say Danish 'net boffins
We don't need no steenkin' TCP/IP retransmission and the congestion it causes
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
What FTC lawsuit? T-Mobile US touts 10GB, $100 family-of-4 plan
Folks 'could use that money for more important things' says CEO Legere
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.