Feeds

Open-source Sugar rips open partner pack

Hello, ISVs and service providers

Combat fraud and increase customer satisfaction

SugarCRM is taking on Salesforce.com with a version of its service and software package that can be customized by partners.

The company has released the Sugar Platform Edition, letting OEMs, service providers, and independent software vendors tailor the Professional or Enterprise versions of its PHP suite and re-package them as part of their own offerings.

SugarCRM has also announced Sugar Logic, a set of development tools to customize its PHP-based suite.

Larry Augustin, SugarCRM's chief executive, said in a statement the OEM edition would serve a growing partner base. This version means potentially shorter development time and faster and easier upgrade for those hanging on the suite.

Partners can run SugarCRM on Sugar's own hosted platform, on their own services, on the Amazon cloud, or on Microsoft's Azure cloud. Or - if they're old school - partners can install Sugar on-site, as it also comes as a boxed product.

But Salesforce.com is clearly in SugarCRM's cross-hairs.

A key difference between customizing Sugar and Salesforce is the openness of the code: Sugar is built using PHP, but Salesforce uses the company's own, proprietary Apex programming language which runs only on the Salesforce platform.

SugarCRM is a poster child of the early software-as-a-service movement but - partly thanks to the managerial decisions and policies of its former CEO - it has been eclipsed by CRM SaaS fellow traveler Salesforce.com, led by the larger-than-life and headline making Mark Benioff. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Batten down the hatches, Ubuntu 14.04 LTS due in TWO DAYS
Admins dab straining server brows in advance of Trusty Tahr's long-term support landing
Inside the Hekaton: SQL Server 2014's database engine deconstructed
Nadella's database sqares the circle of cheap memory vs speed
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Half of Twitter's 'active users' are SILENT STALKERS
Nearly 50% have NEVER tweeted a word
Oh no, Joe: WinPhone users already griping over 8.1 mega-update
Hang on. Which bit of Developer Preview don't you understand?
Internet-of-stuff startup dumps NoSQL for ... SQL?
NoSQL taste great at first but lacks proper nutrients, says startup cloud whiz
Windows 8.1, which you probably haven't upgraded to yet, ALREADY OBSOLETE
Pre-Update versions of new Windows version will no longer support patches
IRS boss on XP migration: 'Classic fix the airplane while you're flying it attempt'
Plus: Condoleezza Rice at Dropbox 'maybe she can find ... weapons of mass destruction'
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.