Feeds

Steve Jobs chops student hack down to size

'Leave us alone' - sent from my iPhone

Combat fraud and increase customer satisfaction

Steve Jobs may not be a ninja, but when an over-enthusiastic journalism student had the temerity to email him to complain about Apple's less than helpful press office last week, he quickly chopped her down to size.

The Guardian splendidly reports that Chelsea Isaacs, a journalism student at Long Island University was tasked with writing a piece about an iPad program at the campus.

Being young and eager and conscientious she thought she would check in with the firm's press department. She got no reply to her message, nor to the five subsequent messages she sent - even though she said she was on a deadline.

At a loss for what to do she found Jobs' email on the web and asked if he could help out, as the story was "vital to my academic grade as a journalist".

As well as referring to the hypocrisy of "ignoring student needs when they represent a company that does so much for our schools, the Media Relations reps are apparently, also failing to responsibly handle the inquiries of professional journalists on deadlines." This she suggested could cost professional journalists their jobs. Well, not at the Reg. Or it transpires, The Guardian.

Within an hour, Chelsea had her answer from the man himself: "Our goals do not include helping you get a good grade. Sorry."

Oh, that was sent from "my iPhone".

Chelsea replied once again mentioning her grade, and foolishly, castigating Jobs over a "lack of common courtesy". She clearly didn't realise that a sorry from Apple is about as good as it gets.

Jobs - or his phone ghost - replied that he was only interested in helping people who have a problem.

To which Chelsea replied that she did have a problem, and could he get the PRs to reply. Cos she's on a deadline.

Jobs then administered the coup de grace:

"Please leave us alone."

The Guardian adds that it too has had no reply from Apple when raising Chelsea's case, adding that her experience is hardly unique. Too true - we're still waiting for the definitive answer on whether Jobs is indeed a ninja.

Still, should Ms Isaacs be found incapacitated with her college project and a copy of The Guardian pinned to her chest with a throwing death star, we feel we'll at least have an indirect answer to our most recent questions. ®

High performance access to file storage

More from The Register

next story
Spanish village called 'Kill the Jews' mulls rebranding exercise
Not exactly attractive to the Israeli tourist demographic
Oz bank in comedy Heartbleed blog FAIL
Bank: 'We are now safely patched.' Customers: 'You were using OpenSSL?'
Happy 40th Playmobil: Reg looks back at small, rude world of our favourite tiny toys
Little men straddle LOHAN, attend tiny G20 Summit... ah, sweet memories...
Forget the beach 'n' boardwalk, check out the Santa Cruz STEVE JOBS FOUNTAIN
Reg reader snaps shot of touching tribute to Apple icon
Lego is the TOOL OF SATAN, thunders Polish priest
New minifigs like Monster Fighters are turning kids to the dark side
Dark SITH LORD 'Darth Vader' joins battle to rule, er, Ukraine
Only I can 'make an empire out of a republic' intones presidential candidate
Chinese company counters pollution by importing fresh air
Citizens line up for bags of that sweet, sweet mountain air
Google asks April Fools: Want a job? Be our 'Pokemon Master'
Mountain View is prankin' like it's 1999...
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.