Feeds

Orange customers squeezed out of Facebook

Well that's not very bloody friendly

Secure remote control for conventional and virtual desktops

Orange customers are reporting that connections to Facebook are being rejected, apparently due to some technical incompatibility between the two.

We had our first reports around lunchtime, and raised the issue with Orange who have admitted that mobile customers aren't being as social as they should be, and that the problem is under investigation:

"We are aware that our mobile customers are currently having issues accessing facebook via their handsets", the operator told us, adding that Orange was working on the problem and "would like to apologise to our customers for the inconvenience this may cause them".

While it's possible the problem is related to the UK launch of Facebook Places (which took place this morning), there's no obvious technical reason why that would be the case.

Mobile networks run their internet access behind a huge network address translation (NAT) system, so all the users from one mobile network may appear as a single IP address (or a small selection of addresses) to the rest of the internet. This can cause all sorts of problems, which will only be fixed once we enter the wonderful world of IPv6.

Until then we have the various bodges necessary to keep the internet working, which get tripped every now and then. Orange says it's working with Facebook "as a matter of priority", though from what we've heard it's waiting for Facebook's US engineers to wake up and get into the office, so don't hold your breath for a fix. ®

Internet Security Threat Report 2014

More from The Register

next story
YOU are the threat: True confessions of real-life sysadmins
Who will save the systems from the men and women who save the systems from you?
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Ofcom snatches 700MHz off digital telly, hands it to mobile data providers
Hungry mobe'n'slab-waving Blighty swallows spectrum
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Internet Security Threat Report 2014
An overview and analysis of the year in global threat activity: identify, analyze, and provide commentary on emerging trends in the dynamic threat landscape.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.