Feeds

Dell Streak causes user fury

Android fluffs it again

Securing Web Applications Made Simple and Scalable

Dell's Streak might now be running Android 2.1, but those who've upgraded are finding the newer OS takes away more than it adds to the tablet/phone crossbreed.

PC synchronisation, Windows Media Video playback and the Facebook widget are among the reported casualties of the upgrade process, and some who did manage a smooth upgrade were still caught out by the need to replace all their data and installed applications.

The Streak was launched by O2 with Android 1.6 and the promise of a rapid upgrade, which became available on Monday. Some users are happy with the upgrade, but both the Dell and O2 forums are alive with those who've hit problems ranging from reversed volume buttons to disappearing browser controls.

We'd hope that Reg readers would have backed up all their data before launching into an OS upgrade, but Android devices aren't aimed at the technically minded and many users seem to have skipped this vital step in the assumption that Dell would take care of it.

But even those who did have adequate backups are having problems and finding Dell's level of support lamentable. We contacted Dell ourselves, and were promised that someone would get back to us real soon now.

The problem may be Dell's, but it's born of Android's aspirations and Google's overconfidence. Supporting an OS running on a range of different hardware is really tough - work in hardware design for long enough and one gains a grudging respect for Microsoft Windows and its ability to integrate with just about any chunk of hardware. Linux still strives for the same thing with immeasurable resources at its disposal.

With every new Android device the supported hardware base grows. Combine that with Google's determination to release a new OS every six months, and you're creating a legacy of disillusioned users who'll start to value stability and simplicity above the openness touted by Android. ®

Application security programs and practises

More from The Register

next story
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
For Lenovo US, 8-inch Windows tablets are DEAD – long live 8-inch Windows tablets
Reports it's killing off smaller slabs are greatly exaggerated
Microsoft unsheathes cheap Android-killer: Behold, the Lumia 530
Say it with us: I'm King of the Landfill-ill-ill-ill
Cheer up, Nokia fans. It can start making mobes again in 18 months
The real winner of the Nokia sale is *drumroll* ... Nokia
Seventh-gen SPARC silicon will accelerate Oracle databases
Uncle Larry's mutually-optimised stack to become clearer in August
EU dons gloves, pokes Google's deals with Android mobe makers
El Reg cops a squint at investigatory letters
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.