Feeds

Virgin claims broadband speeds 92% of 'up to' peak

Honest, guv

The Essential Guide to IT Transformation

Virgin Media is attempting to gain the moral high ground by publishing what it claims are the real speeds its broadband customers experience.

It has posted an "speed honesty" page on its website listing the "typical" speeds subscribers of its 10, 20 and 50Mb/s broadband packages - sold as L, XL and XXL, respectively - reached during July over any given 24-hour period.

'Typical' in this case means "the speed that at least 66 per cent of our customers get on average in a particular month on a particular product".

The data for the calculations came from "a broadband measurement panel made up of real Virgin Media customers spread out across our network", the company said. It will go on measuring and publishing these figures month on month.

The results: 50Mb/s actually hit 46.2Mb/s, 20Mb/s was 18.3Mb/s, 10Mb/s (L) was 9.5Mb/s and 10Mb/s (M) was 9.3Mb/s.

This with the traffic throttling Virgin applies to BitTorrent users between 4pm and 9pm each day.

VM's move follows Ofcom criticism of broadband suppliers all of whom list speeds with the "up to" caveat but some of whom fail to deliver speeds anywhere near that peak. ®

The Essential Guide to IT Transformation

More from The Register

next story
Scotland's BIG question: Will independence cost me my broadband?
They can take our lives, but they'll never take our SPECTRUM
Trying to sell your house? It'd better have KILLER mobile coverage
More NB than transport links to next-gen buyers - study
iWallet: No BONKING PLEASE, we're Apple
BLE-ding iPhones, not NFC bonkers, will drive trend - marketeers
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Speak your brains on SIGNAL-FREE mobile comms firm here
Is goTenna tech a goer? Time to grill CEO, CTO
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.