Feeds

Microsoft hit by cloudy downtime in US

Two-hour outage for some hosted services

Gartner critical capabilities for enterprise endpoint backup

Microsoft suffered a two-hour long outage of some of its hosted software services in North America yesterday.

According to an IDG report, the company was hit by a performance issue at one of its data centres on Monday.

The downtime led to customers being unable to access some of Microsoft’s Business Productivity Online Suite and other cloud services between 8.30am and 10.45am US Eastern Time.

"The outage was caused by a network issue that is now fully resolved, and service has returned to normal,” Microsoft told IDG.

“During the duration of the issue, customers were updated regularly via our normal communication channels. We sincerely apologise to our customers for any inconvenience this incident may have caused them."

MS punters had been warned to expect dips in performance and “timeouts” with some of its hosted services, including BPOS, cloud-based versions of Exchange and SharePoint, Office Live Meeting and Office Communications Online. All of those services for enterprise customers come with a 99.9 per cent up-time guarantee.

Microsoft’s admin centre, sign-in app and other online services also suffered due to the outage.

Just last week Redmond's volume licensing site, which it relaunched in December, once again had a little lie-down after a planned weekend update overran.

The company has been making plenty of noises about cloud computing and how it wants more customers to adopt its hosted services, but outages like these won't help convince stubborn businesses to look skywards yet. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Microsoft: Azure isn't ready for biz-critical apps … yet
Microsoft will move its own IT to the cloud to avoid $200m server bill
Oracle reveals 32-core, 10 BEEELLION-transistor SPARC M7
New chip scales to 1024 cores, 8192 threads 64 TB RAM, at speeds over 3.6GHz
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
Object storage bods Exablox: RAID is dead, baby. RAID is dead
Bring your own disks to its object appliances
Nimble's latest mutants GORGE themselves on unlucky forerunners
Crossing Sandy Bridges without stopping for breath
A beheading in EMC's ViPR lair? Software's big cheese to advise CEO
Changes amid rivalry in the storage snake pit
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.