Feeds

Microsoft hit by cloudy downtime in US

Two-hour outage for some hosted services

Next gen security for virtualised datacentres

Microsoft suffered a two-hour long outage of some of its hosted software services in North America yesterday.

According to an IDG report, the company was hit by a performance issue at one of its data centres on Monday.

The downtime led to customers being unable to access some of Microsoft’s Business Productivity Online Suite and other cloud services between 8.30am and 10.45am US Eastern Time.

"The outage was caused by a network issue that is now fully resolved, and service has returned to normal,” Microsoft told IDG.

“During the duration of the issue, customers were updated regularly via our normal communication channels. We sincerely apologise to our customers for any inconvenience this incident may have caused them."

MS punters had been warned to expect dips in performance and “timeouts” with some of its hosted services, including BPOS, cloud-based versions of Exchange and SharePoint, Office Live Meeting and Office Communications Online. All of those services for enterprise customers come with a 99.9 per cent up-time guarantee.

Microsoft’s admin centre, sign-in app and other online services also suffered due to the outage.

Just last week Redmond's volume licensing site, which it relaunched in December, once again had a little lie-down after a planned weekend update overran.

The company has been making plenty of noises about cloud computing and how it wants more customers to adopt its hosted services, but outages like these won't help convince stubborn businesses to look skywards yet. ®

Gartner critical capabilities for enterprise endpoint backup

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Microsoft: Azure isn't ready for biz-critical apps … yet
Microsoft will move its own IT to the cloud to avoid $200m server bill
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
Cutting cancer rates: Data, models and a happy ending?
How surgery might be making cancer prognoses worse
Silicon Valley jolted by magnitude 6.1 quake – its biggest in 25 years
Did the earth move for you at VMworld – oh, OK. It just did. A lot
Forrester says it's time to give up on physical storage arrays
The physical/virtual storage tipping point may just have arrived
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?