Feeds

Microsoft hit by cloudy downtime in US

Two-hour outage for some hosted services

Top 5 reasons to deploy VMware with Tegile

Microsoft suffered a two-hour long outage of some of its hosted software services in North America yesterday.

According to an IDG report, the company was hit by a performance issue at one of its data centres on Monday.

The downtime led to customers being unable to access some of Microsoft’s Business Productivity Online Suite and other cloud services between 8.30am and 10.45am US Eastern Time.

"The outage was caused by a network issue that is now fully resolved, and service has returned to normal,” Microsoft told IDG.

“During the duration of the issue, customers were updated regularly via our normal communication channels. We sincerely apologise to our customers for any inconvenience this incident may have caused them."

MS punters had been warned to expect dips in performance and “timeouts” with some of its hosted services, including BPOS, cloud-based versions of Exchange and SharePoint, Office Live Meeting and Office Communications Online. All of those services for enterprise customers come with a 99.9 per cent up-time guarantee.

Microsoft’s admin centre, sign-in app and other online services also suffered due to the outage.

Just last week Redmond's volume licensing site, which it relaunched in December, once again had a little lie-down after a planned weekend update overran.

The company has been making plenty of noises about cloud computing and how it wants more customers to adopt its hosted services, but outages like these won't help convince stubborn businesses to look skywards yet. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
NSA SOURCE CODE LEAK: Information slurp tools to appear online
Now you can run your own intelligence agency
Azure TITSUP caused by INFINITE LOOP
Fat fingered geo-block kept Aussies in the dark
NASA launches new climate model at SC14
75 days of supercomputing later ...
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Cloud unicorns are extinct so DiData cloud mess was YOUR fault
Applications need to be built to handle TITSUP incidents
BOFH: WHERE did this 'fax-enabled' printer UPGRADE come from?
Don't worry about that cable, it's part of the config
Stop the IoT revolution! We need to figure out packet sizes first
Researchers test 802.15.4 and find we know nuh-think! about large scale sensor network ops
SanDisk vows: We'll have a 16TB SSD WHOPPER by 2016
Flash WORM has a serious use for archived photos and videos
Astro-boffins start opening universe simulation data
Got a supercomputer? Want to simulate a universe? Here you go
prev story

Whitepapers

Designing and building an open ITOA architecture
Learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets.
The total economic impact of Druva inSync
Examining the ROI enterprises may realize by implementing inSync, as they look to improve backup and recovery of endpoint data in a cost-effective manner.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Business security measures using SSL
Examines the major types of threats to information security that businesses face today and the techniques for mitigating those threats.