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Barclays computer says d'oh!

Saturday shopping fail

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Barclays customers were left without access to their accounts on Saturday thanks to a computer failure.

Customers could not use ATMs or online banking thanks to a computer failure apparently caused by a power outage. The bank insisted the problem was fixed within 20 minutes - by about 1.50pm on Saturday. But some forum posters and Reuters said the problems were still going on at 8.15 on Saturday evening.

Customers were left unable to pay for their purchases or to take money from cash machines.

Barclays has refused to comment on the issue beyond an apology and has yet to respond to messages left by the Reg refused to discuss the cause of the outage with the Reg.

The bank signed a deal with NCR earlier this month to provide maintenance of its 550 remote and host operated ATMs, but this outage seems to have hit the whole network. ®

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