Feeds

Google's Wave flop: Spare us the warm fuzzies

Behemoth acting alone is suspicious

The Power of One Brief: Top reasons to choose HP BladeSystem

"Mind bending" is not a plus point

But the difference between what SMS and MMS do, and what Google Wave sought to do, is that these technologies complement existing modes of communication - voice, email - rather than seeking to replace them. A Google Wave service that allowed developers to keep what communication methods they have, and bolster them with Wave, would likely have gone farther.

As Adina Levin of SocialText opines:

Wave attempts to mash up email threads, documents, and streaming communication. Each of these is familiar and not that hard to understand. The combination seems a bit mind-bending.

"Mind-bending" isn't necessarily the right approach when you're trying to foster a developer community. While it's critical to appeal to developers with an interesting initial code base, as Joel West and Siobhan O'Mahoney's research details, boring things like clear purpose and comprehensive documentation weigh as heavily for developers. Gartner research vice president Brian Prentice argues that had Google been more interested in its external community than in satisfying internal goals, "there would have been significantly more design work, user analysis and testing upfront" to pave the way for outside involvement.

This might have lowered the barrier raised by Google's ambitious break with the past. While Google thought this a positive, it was a huge negative for its development community. As much as we may want to forget the past and look to the future, the reality is that developers and consumers alike have huge investments in the past, as Ryan Paul suggests:

The developers who created Wave felt that they needed a clean break from the past in order to move messaging into the future. One consequence of that design philosophy is that Wave has no built-in support for the existing communication services that are ubiquitous today. Wave users can really only use Wave to communicate with other Wave users but can't serve as a bridge to conventional e-mail and instant messaging...

[T]he service's lack of support for existing messaging protocols precluded the possibility of pulling it out of the browser and using it with existing messaging tools and workflows. If the developers had found practical ways to make it interoperate with Gmail and Google Talk, it would have been much more useful right away.

It's interesting that Google's big attempts to change the way we think and work - projects like Wave and the Nexus One direct-to-consumers store - have failed. Pretty much completely. But Google's incremental advances - search and Gmail, for example - have done exceptionally well.

Perhaps there's a lesson in this for Google?

Much as it may want to radically change the world for users and developers, radical change generally happens over time, through a series of incremental, unexceptional edits to existing technology and processes.

The hugely positive news, however, is that the Wave code is open source. I suspect we'll see its radical techniques find their way into less radical software: incremental advances on existing technologies. In this, Google's Wave may yet prove to alter the communications landscape, even as it teaches Google the right way to work with its development community.

Slowly, but surely. ®

Matt Asay is chief operating officer of Ubuntu commercial operation Canonical. With more than a decade spent in open source, Asay served as Alfreso's general manager for the Americas and vice president of business development, and he helped put Novell on its open-source track. Asay is an emeritus board member of the Open Source Initiative (OSI). His column, Open...and Shut, appears every Friday on The Register.

Securing Web Applications Made Simple and Scalable

More from The Register

next story
HIDDEN packet sniffer spy tech in MILLIONS of iPhones, iPads – expert
Don't panic though – Apple's backdoor is not wide open to all, guru tells us
Apple fanbois SCREAM as update BRICKS their Macbook Airs
Ragegasm spills over as firmware upgrade kills machines
NO MORE ALL CAPS and other pleasures of Visual Studio 14
Unpicking a packed preview that breaks down ASP.NET
Captain Kirk sets phaser to SLAUGHTER after trying new Facebook app
William Shatner less-than-impressed by Zuck's celebrity-only app
Do YOU work at Microsoft? Um. Are you SURE about that?
Nokia and marketing types first to get the bullet, says report
Microsoft takes on Chromebook with low-cost Windows laptops
Redmond's chief salesman: We're taking 'hard' decisions
Cheer up, Nokia fans. It can start making mobes again in 18 months
The real winner of the Nokia sale is *drumroll* ... Nokia
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.