Feeds

Council staff breach DWP database

26 employees dismissed

The Essential Guide to IT Transformation

The Department for Work and Pensions has disclosed that 124 council employees illicitly viewed personal data on its Customer Information System last year.

A Freedom of Information request by GC News revealed that local authorities dismissed 26 employees during 2009-10 for breaching data security.

The department's response showed that 99 of the breaches occurred when council staff accessed their own account or that of family, friends and neighbours. Other reasons for breaches included incorrect access to the Customer Information System (CIS) and staff accessing sensitive or celebrity accounts.

According to the DWP, in 43 of the 124 breaches reported during 2009-10, no action was taken. But it said that 33 council staff had received either a final written or verbal warning, eight resigned during the disciplinary notice, while two were banned from using the CIS.

Councils are the second largest user of the DWP's CIS after the department itself, with more than 200,000 local authority employees routinely accessing the system. In 2005 the department opened access to the CIS, which contains millions of personal records, to other government agencies.

It also disclosed that no private companies, other than its own IT service providers and those contracted by councils to deliver services, such as BT, are able to access the CIS. It stressed that private sector companies are only able to do so on a restricted basis.

This article was originally published at Kable.

Kable's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

The Essential Guide to IT Transformation

More from The Register

next story
Has Europe cut the UK adrift on data protection?
EU reckons we've one foot out the door anyway
Just TWO climate committee MPs contradict IPCC: The two with SCIENCE degrees
'Greenhouse effect is real, but as for the rest of it ...'
'Blow it up': Plods pop round for chat with Commonwealth Games tweeter
You'd better not be talking about the council's housing plans
Arrr: Freetard-bothering Digital Economy Act tied up, thrown in the hold
Ministry of Fun confirms: Yes, we're busy doing nothing
Government's 'Google Review' copyright rules become law
Welcome in a New Era ... of copyright litigation
Help yourself to anyone's photos FOR FREE, suggests UK.gov
Copyright law reforms will keep m'learned friends busy
Apple smacked with privacy sueball over Location Services
Class action launched on behalf of 100 million iPhone owners
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.