Feeds

Report questions millions spent on NHS.crap

4,121 websites cost £86m

Internet Security Threat Report 2014

An internal report into the state of NHS websites found thousands of sites that were all but impossible for the public to find, badly designed when they did find them and irrelevant to their needs.

The Department of Health's digital communications review managed to find 4,121 separate websites but 1,000 were no longer accessible. The report was circulated internally in June but has now been leaked.

About a third of the sites failed to meet accessibility or content standards. Half the sites had no email addresses listed.

GP surgery websites were the worst of the bunch, although layers of management websites for primary care trusts and health authorities had no discernible function for the public and the report questioned why they were even created.

The document was leaked to the Health Services Journal, but its website is subscriber-only, so have a look at what the trade mag gave to the Guardian.

The report estimates maintenance costs for the websites to be about £86m. This excludes design and start-up costs.

It found the public wanted one primary NHS presence online. But even the most recognised NHS sites - NHS Direct and NHS Choices - confused the public by presenting two places to go for information.

A spokeswoman for the Department of Health said it understood the need for clear information and that an information strategy review in the autumn would set out how it intends to achieve this. ®

Security for virtualized datacentres

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
Lawyers mobilise angry mob against Apple over alleged 2011 Macbook Pro crapness
We suffered 'random bouts of graphical distortion' - fanbois
Just don't blame Bono! Apple iTunes music sales PLUMMET
Cupertino revenue hit by cheapo downloads, says report
US court SHUTS DOWN 'scammers posing as Microsoft, Facebook support staff'
Netizens allegedly duped into paying for bogus tech advice
Feds seek potential 'second Snowden' gov doc leaker – report
Hang on, Ed wasn't here when we compiled THIS document
Verizon bankrolls tech news site, bans tech's biggest stories
No agenda here. Just don't ever mention Net neutrality or spying, ok?
Inside the EYE of the TORnado: From Navy spooks to Silk Road
It's hard enough to peel the onion, are you hard enough to eat the core?
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Simplify SSL certificate management across the enterprise
Simple steps to take control of SSL across the enterprise, and recommendations for a management platform for full visibility and single-point of control for these Certificates.