Feeds

Report questions millions spent on NHS.crap

4,121 websites cost £86m

Providing a secure and efficient Helpdesk

An internal report into the state of NHS websites found thousands of sites that were all but impossible for the public to find, badly designed when they did find them and irrelevant to their needs.

The Department of Health's digital communications review managed to find 4,121 separate websites but 1,000 were no longer accessible. The report was circulated internally in June but has now been leaked.

About a third of the sites failed to meet accessibility or content standards. Half the sites had no email addresses listed.

GP surgery websites were the worst of the bunch, although layers of management websites for primary care trusts and health authorities had no discernible function for the public and the report questioned why they were even created.

The document was leaked to the Health Services Journal, but its website is subscriber-only, so have a look at what the trade mag gave to the Guardian.

The report estimates maintenance costs for the websites to be about £86m. This excludes design and start-up costs.

It found the public wanted one primary NHS presence online. But even the most recognised NHS sites - NHS Direct and NHS Choices - confused the public by presenting two places to go for information.

A spokeswoman for the Department of Health said it understood the need for clear information and that an information strategy review in the autumn would set out how it intends to achieve this. ®

Reducing the cost and complexity of web vulnerability management

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.