Feeds

Report questions millions spent on NHS.crap

4,121 websites cost £86m

Reducing security risks from open source software

An internal report into the state of NHS websites found thousands of sites that were all but impossible for the public to find, badly designed when they did find them and irrelevant to their needs.

The Department of Health's digital communications review managed to find 4,121 separate websites but 1,000 were no longer accessible. The report was circulated internally in June but has now been leaked.

About a third of the sites failed to meet accessibility or content standards. Half the sites had no email addresses listed.

GP surgery websites were the worst of the bunch, although layers of management websites for primary care trusts and health authorities had no discernible function for the public and the report questioned why they were even created.

The document was leaked to the Health Services Journal, but its website is subscriber-only, so have a look at what the trade mag gave to the Guardian.

The report estimates maintenance costs for the websites to be about £86m. This excludes design and start-up costs.

It found the public wanted one primary NHS presence online. But even the most recognised NHS sites - NHS Direct and NHS Choices - confused the public by presenting two places to go for information.

A spokeswoman for the Department of Health said it understood the need for clear information and that an information strategy review in the autumn would set out how it intends to achieve this. ®

Maximizing your infrastructure through virtualization

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.