Feeds

AT&T delivers iPhone data choke relief

And Big Phone finds love beyond the bright lights

Security and trust: The backbone of doing business over the internet

AT&T has begun rolling out a fix for the glitch choking two per cent of its wireless customers' uplink speeds. The bug-squashing is scheduled to take two to three weeks.

The data-strangling gremlin resides, according to an AT&T statement of July 7, in Alcatel-Lucent equipment employed by Big Phone in its HSUPA service, and thus effects only HSUPA-capable handsets, such as Apple's iPhone 4.

That same statement noted that the glitch affected "less than two per cent" of AT&T's wireless customers. Last week, in the company's second-quarter 2010 financial results, AT&T noted that it now has 90.1 million wireless subscribers — which would mean that a about 1.8 million custormers are affected.

Since the glitch was detected earlier this month, those 1.8 million users have been provided with "normal 3G uplink speeds and consistent performance", according to Big Phone.

On Monday, 18 days after the problem was first announced, those customers learned that it'll be another two to three weeks before they can begin to experience their promised HSUPSA-level uplink speeds.

In related news, a survey released Monday by the Yankee Group found that 73 per cent of AT&T's iPhone customers are "very satisfied" with their service. By contrast, only 69 per cent of all smartphone users were similarly satisfied.

As David Goldman remarked on CNNMoney.com: "The results are surprising, given the pounding AT&T has taken in the media and on the blogosphere about its service-related issues with the iPhone."

The Reg avers that those missing 27 per cent of AT&T subscribers are likely to be clustered in such densely packed cities as New York and San Francisco, where AT&T's service is known to be far less than "very" satisfactory. ®

Protecting users from Firesheep and other Sidejacking attacks with SSL

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Turnbull: NBN won't turn your town into Silicon Valley
'People have been brainwashed to believe that their world will be changed forever if they get FTTP'
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.