Feeds

AT&T delivers iPhone data choke relief

And Big Phone finds love beyond the bright lights

Security for virtualized datacentres

AT&T has begun rolling out a fix for the glitch choking two per cent of its wireless customers' uplink speeds. The bug-squashing is scheduled to take two to three weeks.

The data-strangling gremlin resides, according to an AT&T statement of July 7, in Alcatel-Lucent equipment employed by Big Phone in its HSUPA service, and thus effects only HSUPA-capable handsets, such as Apple's iPhone 4.

That same statement noted that the glitch affected "less than two per cent" of AT&T's wireless customers. Last week, in the company's second-quarter 2010 financial results, AT&T noted that it now has 90.1 million wireless subscribers — which would mean that a about 1.8 million custormers are affected.

Since the glitch was detected earlier this month, those 1.8 million users have been provided with "normal 3G uplink speeds and consistent performance", according to Big Phone.

On Monday, 18 days after the problem was first announced, those customers learned that it'll be another two to three weeks before they can begin to experience their promised HSUPSA-level uplink speeds.

In related news, a survey released Monday by the Yankee Group found that 73 per cent of AT&T's iPhone customers are "very satisfied" with their service. By contrast, only 69 per cent of all smartphone users were similarly satisfied.

As David Goldman remarked on CNNMoney.com: "The results are surprising, given the pounding AT&T has taken in the media and on the blogosphere about its service-related issues with the iPhone."

The Reg avers that those missing 27 per cent of AT&T subscribers are likely to be clustered in such densely packed cities as New York and San Francisco, where AT&T's service is known to be far less than "very" satisfactory. ®

Intelligent flash storage arrays

More from The Register

next story
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
HBO shocks US pay TV world: We're down with OTT. Netflix says, 'Gee'
This affects every broadcaster, every cable guy
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.