Feeds

Dell blames staff for malware infection

Bloody humans

Next gen security for virtualised datacentres

Dell said human error was to blame for mistakes which led it to ship a number of replacement server motherboards to customers pre-loaded with spyware.

The company declined to say whether it was running anti-virus software at its factory but said it had taken 16 steps to improve processes.

The infection hit replacement PowerEdge 310, 410, 510 and T410 boards. The direct seller said less than one per cent of boards were affected and complete new server systems were quite safe.

Dell is still not admitting how the W32.Spybot worm got into its systems and onto its hardware.

A Dell spokesman said the problem was worldwide but all infected motherboards had now been removed from the supply chain and it was already shipping clean boards.

He said the spyware would only infect people running unpatched versions of Windows without any anti-virus software - so that's presumably what Dell factories run on.

Daisy Nguyen, IT director for the Computer Science Department at Columbia University has asked Dell, via its forum, for a loan of an example of the infected hardware for research purposes. She runs almost 100 R410 servers at the university. She has yet to receive a reply from the company. ®

The essential guide to IT transformation

More from The Register

next story
Goog says patch⁵⁰ your Chrome
64-bit browser loads cat vids FIFTEEN PERCENT faster!
Chinese hackers spied on investigators of Flight MH370 - report
Classified data on flight's disappearance pinched
NIST to sysadmins: clean up your SSH mess
Too many keys, too badly managed
Attack flogged through shiny-clicky social media buttons
66,000 users popped by malicious Flash fudging add-on
New twist as rogue antivirus enters death throes
That's not the website you're looking for
ISIS terror fanatics invade Diaspora after Twitter blockade
Nothing we can do to stop them, says decentralized network
prev story

Whitepapers

A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.