BT hikes call charges
10% rise hits home phone customers
Posted in Telecoms, 19th July 2010 09:37 GMT
Free whitepaper – Solid State Drives and High-Speed Memory
BT will lean on its home phone customers as it staggers out of the recession with a 10 per cent rise in daytime call rates.
From the beginning of October the cost of connecting a call will rise from 9.9 pence to 10.9 pence, with charges for each subsequent minute rising from 5.9 pence to 6.4 pence.
At the same time line rental will be increased by 50 pence per month, to £13.29 per month (£12.04 with email billing).
BT Retail is writing to subscribers this week to warn of the hike. They will be given the option of partly avoiding the higher charges by paying a year's line rental up front.
The firm said half of its customers won't be affected by higher call rates, as they subscribe to inclusive daytime packages.
After the mismanagement of Global Services inflicted a heavy loss on BT two years ago, the group returned to profit last year, earning £1bn. ®

Transforming IT culture
Assuring application service quality
Reshaping IT
Driving Situational Awareness:
Application Performance Management:
