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Apple iPhone forums gripped by deleted thread paranoia

Don't mention the war Consumer Reports

The iPhone 4 antenna debacle has upped the paranoia levels in Apple's support forums as moderators reportedly nix any mention of Consumer Reports' volte face on the talking light slab.

Consumer Reports had previously given its blessing to the iPhone 4, but did a U-turn yesterday.

The news started to spread like wildfire through the Apple community, until the vendor's support moderators turned their corporate firehoses on any mention of CR's about face.

A quick search of Apple's support forums does throw up mentions of the report. But it also reveals lots of complaints about disappearing posts.

In response to the question "Are the moderators removing threads about the Consumer Reports findings?", Security guy says:

Yes.

I posted one around 6pm and it went poof! within a few minutes shortly after I got my dinner out of the microwave. But with the volume of the people posting, they just can't get to everyone.

Erik at least got a missive from the support central committee:

yes, they removed a post of mine about this and sent me the following email:

Dear Erik (erikfsn),

We appreciate the assistance you provide users in Apple Discussions. However, your recent post is in violation of the Apple Discussions Terms of Use available here:
http://discussions.apple.com/help.jspa

Please do not include links in your post or signature that do not directly answer a user's question.

Thank you,

Apple Discussions Staff

But the passive-aggressive fire blanket is not damping down everyone and ApplesFascism currently has a post titled:

Wake Up - Apple is lying to you - Deleting messages to hide this

It's still there at time of writing. But then again, it's not wake-up time in Cupertino yet. ®

how sad

They're desperate to stop their own customers from finding out that a problem they already know they have, is real.

When Microsoft releases a shoddy piece of hardware (hint: xbox) at least they do you the courtesy of admitting it and sending you a free replacement. I can't imagine how much money that's cost them, but they knew what had to be done and they did it. I don't recall Microsoft using weasel words like "I guess your house is just too warm for the xbox, not our problem"

In that respect it seems that Microsoft treats its customers a lot better than Apple does.

33
0

Threads that were deleted last night seem to have been undeleted now

Oceania is at war with Eastasia. Oceania has always been at war with Eastasia. Eurasia is our ally.

30
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No one quite screws up like Apple.

Keep it up, nothing helps drive a company into the ground like arrogance.

S Jobs...the man most in need of a blowjob.

Which is odd as I bet there are plenty out there that would pay to give him one.

17
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BT forum mods moved to apple?

have the BT phorum moderators been employed by apple?

seems to be a complete image of what BT did over any mention of phorm etc

seems to be a common line now by any big corp

if we don't like it we will just delete any thread and threaten / ban the user because we can

peter

15
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Is it just me...

or does the level 3,4 and 5 users guff sound like Apple have been taking advice from the Scientologist on how to organise thier followers?

14
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