Feeds

Ofcom: Mobe numbers to be ported within a working day

PACs to be issued by SMS within 2 hours, too

Top 5 reasons to deploy VMware with Tegile

Mobile phone users must be able to port their numbers to a new network within one working day from April next year, Ofcom has ruled.

The new rules due to come into force next year will also specify that a customer requesting a Porting Authorisation Code (PAC) by phone must be given one either immediately during the call or by SMS text message within 2 hours.

The process of actually porting the number begins when the user's new operator, having been given the PAC by the user, requests the transfer from the old operator. From that point porting can currently take up to two working days - this having been reduced from a limit of five working days in 2008.

3 had hoped to move to a so-called "recipient led" porting system which would require no action from the user beyond getting a deal with their new operator of choice. The new operator could then take care of the porting process without any need for the user to obtain a PAC from the former operator.

However the other operators argued that this might lead to mobile "slamming" (where unscrupulous salesmen switch a customer to another provider without them realising this will happen). It might also lead to problems where a user decided to switch while still bound to their current operator by contract.

Full details of the new rules are available from Ofcom in pdf here. ®

Security for virtualized datacentres

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Google+ GOING, GOING ... ? Newbie Gmailers no longer forced into mandatory ID slurp
Mountain View distances itself from lame 'network thingy'
ISPs' post-net-neutrality world is built on 'bribes' says Tim Berners-Lee
Father of the worldwide web is extremely peeved over pay-per-packet-type plans
Vodafone to buy 140 Phones 4u stores from stricken retailer
887 jobs 'preserved' in the process, says administrator PwC
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
Drag queens: Oh, don't be so bitchy, Facebook! Let us use our stage names
Handbags at dawn over free content ad network's ID policy
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.