Feeds

Ofcom: Mobe numbers to be ported within a working day

PACs to be issued by SMS within 2 hours, too

Choosing a cloud hosting partner with confidence

Mobile phone users must be able to port their numbers to a new network within one working day from April next year, Ofcom has ruled.

The new rules due to come into force next year will also specify that a customer requesting a Porting Authorisation Code (PAC) by phone must be given one either immediately during the call or by SMS text message within 2 hours.

The process of actually porting the number begins when the user's new operator, having been given the PAC by the user, requests the transfer from the old operator. From that point porting can currently take up to two working days - this having been reduced from a limit of five working days in 2008.

3 had hoped to move to a so-called "recipient led" porting system which would require no action from the user beyond getting a deal with their new operator of choice. The new operator could then take care of the porting process without any need for the user to obtain a PAC from the former operator.

However the other operators argued that this might lead to mobile "slamming" (where unscrupulous salesmen switch a customer to another provider without them realising this will happen). It might also lead to problems where a user decided to switch while still bound to their current operator by contract.

Full details of the new rules are available from Ofcom in pdf here. ®

Intelligent flash storage arrays

More from The Register

next story
Mighty Blighty broadbanders beg: Let us lay cable in BT's, er, ducts
Complain to Ofcom that telco has 'effective monopoly'
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
Ofcom tackles complaint over Premier League footie TV rights
Virgin Media: UK fans pay the most for the fewest matches
FCC: Gonna need y'all to cough up $1.5bn to put broadband in schools
Kids need more fiber, says Wheeler, and you'll pay for it
prev story

Whitepapers

Designing and building an open ITOA architecture
Learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets.
5 critical considerations for enterprise cloud backup
Key considerations when evaluating cloud backup solutions to ensure adequate protection security and availability of enterprise data.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Protecting against web application threats using SSL
SSL encryption can protect server‐to‐server communications, client devices, cloud resources, and other endpoints in order to help prevent the risk of data loss and losing customer trust.