Feeds

Ofcom: Mobe numbers to be ported within a working day

PACs to be issued by SMS within 2 hours, too

Designing a Defense for Mobile Applications

Mobile phone users must be able to port their numbers to a new network within one working day from April next year, Ofcom has ruled.

The new rules due to come into force next year will also specify that a customer requesting a Porting Authorisation Code (PAC) by phone must be given one either immediately during the call or by SMS text message within 2 hours.

The process of actually porting the number begins when the user's new operator, having been given the PAC by the user, requests the transfer from the old operator. From that point porting can currently take up to two working days - this having been reduced from a limit of five working days in 2008.

3 had hoped to move to a so-called "recipient led" porting system which would require no action from the user beyond getting a deal with their new operator of choice. The new operator could then take care of the porting process without any need for the user to obtain a PAC from the former operator.

However the other operators argued that this might lead to mobile "slamming" (where unscrupulous salesmen switch a customer to another provider without them realising this will happen). It might also lead to problems where a user decided to switch while still bound to their current operator by contract.

Full details of the new rules are available from Ofcom in pdf here. ®

HP ProLiant Gen8: Integrated lifecycle automation

More from The Register

next story
Scotland's BIG question: Will independence cost me my broadband?
They can take our lives, but they'll never take our SPECTRUM
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Bring back error correction, say Danish 'net boffins
We don't need no steenkin' TCP/IP retransmission and the congestion it causes
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.