Feeds

Telco sets honey pot for nuisance marketers

Call centre spivs get dose of their own medicine

Combat fraud and increase customer satisfaction

A small telco has decided to turn the tables on irritating unsolicited calls by setting up a block of dummy phone numbers that play messages to trick marketers into lenghty and pointless sales pitches.

The wheeze is the work of Andrews and Arnold (AAISP), a small business provider, and was prompted by a deluge of unsolicited calls to its office lines over the past month.

The firm has reserved a block of four million VoIP lines for the prank. All are registered with the Telephone Preference Service, so any unsolicited marketing calls they get are likely to be the result of illegal use of autodialler software.

AAISP has adapted its anonymous call reject service so customers can use the honey pot message too. Today it kept one marketer punting "free calls" on the line for more than three and a half minutes.

The firm's boss has posted a recording of the call on his blog. The marketer is told the message is a recording and that she has called a honey pot line about one minute in, but stays on the line for a further two and a half minutes. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.