Feeds

Bad software blamed for AT&T iPhone upload choke

We're big, but we're not evil

Intelligent flash storage arrays

The hue and cry over AT&T's supposed "throttling" of iPhone 4 uploads turns out to have been premature — that is, if AT&T's explanation is to be believed.

AT&T Wednesday issued a statement that said the upload slow-downs stemmed from software problems in their Alcatel-Lucent HSUPA equipment.

The statement came after the intertubes were clogged on Tuesday with reports by GigaOM, Gizmodo, MacRumors, SlashGear, and others, that accused AT&T of intentionally cutting back on mobile-device upload speeds.

Although it now appears that those many observers seem to have jumped to conclusions, their mistrust of AT&T is understandable. After all, Big Phone capped its previously unlimited data plans exactly one month ago, their wireless broadband has teetered and creaked under the onslaught of data-hungry iPhone users, and 1.7 million iPhone 4s were added to its burden in just the first three days of the antenna-challenged device's existence.

So the accusations heaved at AT&T were neither far-fetched nor overly paranoid. They were, however, wrong — according to AT&T.

Reponding to the brouhaha, protestations, accusations, hullabaloo, and high-energy hissy-fitting the telco-giant's statement said:

AT&T and Alcatel-Lucent jointly identified a software defect — triggered under certain conditions — that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA-capable wireless devices in markets with Alcatel-Lucent equipment. This impacts less than two percent of our wireless customer base. While Alcatel-Lucent develops the appropriate software fix, we are providing normal 3G uplink speeds and consistent performance for affected customers with HSUPA-capable devices.

Perspicacious Reg readers will certainly note that those pesky "certain conditions" aren't defined, nor is a time frame for the fix even estimated, let alone promised.

Until those "certain conditions" are debugged, iPhone 4 users won't be able to take full advantage of the Category 6 HSUPA 5.76 Mb/s maximum uplink speeds of which their new toys smartphones are capable. ®

Security for virtualized datacentres

More from The Register

next story
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
Consumers agree to give up first-born child for free Wi-Fi – survey
This Herod network's ace – but crap reception in bullrushes
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Sea-Me-We 5 construction starts
New sub cable to go live 2016
New EU digi-commish struggles with concepts of net neutrality
Oettinger all about the infrastructure – but not big on substance
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
Surprise: if you work from home you need the Internet
Buffer-rage sends Aussies out to experience road rage
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.